Inter-Logistics Operations Manager

Niagara Bottling • Diamond Bar, CA

1d • $123,642 - $176,189 • Onsite

About The Position

The Inter-Logistics Operations Manager is responsible for supporting and coordinating efforts across the following teams: Shipping, Planning, Customer Service, Procurement, and Transportation. This leader manages the team that performs all tracking and exceptions management tasks for all customer orders and internal transfers. In addition, s/he is the key champion for maximizing both operational efficiency and effectiveness for her/his responsible geographic region without sacrificing cost and service.

Requirements

• 6 Years – Experience in Field or similar manufacturing environment
• 6 Years – Experience in Position
• 4 Years – Experience managing people/projects
• experience may include a combination of work experience and education
• Bachelor's Degree in Supply Chain or other related field

Nice To Haves

• 10+ Years– Experience in Field or similar manufacturing environment
• 10+ Years – Experience working in Position
• 6 Years – Experience managing people/projects
• experience may include a combination of work experience and education
• Master's Degree in Supply Chain or other related field

Responsibilities

• Facilitates collaboration across all supply chain operational teams within responsible region
• Manages the efficient and timely tracking of customer/internal shipments across the network
• Oversees the creation and maintenance of all transfer shipment orders within region
• Champions the relentless reduction of all supply chain operational exceptions within region
• Provides input and helps implement system-wide solutions to minimize cost while achieving targeted service levels to customers
• Leads and participates actively in the development of all logistical operations processes
• Supports workflow design and optimization of logistical systems utilized within the department
• Executes planned raws and finished goods flows across a network of 8+ warehouses to enhance operational effectiveness and efficiency without sacrificing cost or service
• Participates in the execution of strategic planning for new customers, items, packaging, facilities, or other organizational changes as they relate to Supply Chain
• Processes map the current role and its contribution to the overall business process and develop your team’s KPI’s
• Leads, motivates, and develops your team in a demanding environment to deliver on operational KPIs
• Utilizes lean six sigma approach to reduce non value add steps in your frontline team member’s day to day tasks
• Sets up career development plans for team members and create simple and measurable KPI’s for your frontline team members
• Maintains and nurtures relationship with manufacturing team leadership and understand key dynamics of each facility.
• Works cross-functionally with various supporting teams (Planning, carrier relations, intra logistics, customer service, after hours team ) to ensure the logistics team is offering exceptional customer experiences and meeting its key KPI’s
• Analyzes the key drivers of service failure and increase in freight costs and create actionable strategies
• Be a Subject-Matter Expert (SME) on team’s processes and policies
• Responsible for identifying trends within your team’s performance as well as overall support trends by analyzing the transaction and support data.
• Encourages continuous process improvement geared towards reducing the number of support transactions.
• Works with the frontline team members as needed, has a positive attitude and is able to inspire and motivate the team during crisis

Benefits

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior