Intensive Support Professional (ISP)

First Resources Corp•Ottumwa, IA

1d•Onsite

About The Position

At First Resources Corp., we believe recovery is possible when people are supported, encouraged, and empowered to keep moving forward - one step at a time. Join First Resources Corp.'s Intensive Residential Services Home (IRSH) and make a meaningful difference in the lives of adults living with serious and persistent mental illness (SPMI). As Iowa's highest level of community-based residential mental health service, IRSH provides intensive, short-term rehabilitation in a home-like setting. This is more than a typical Direct Support Professional (DSP) role. It's an opportunity to build relationships, teach life-changing skills, and walk alongside people as they learn to live well with a serious mental illness. Supporting just two individuals at a time allows you to build meaningful relationships, provide individualized support, teach practical life skills, and celebrate progress that might otherwise go unnoticed. You'll meet people exactly where they are, recognize their strengths, and help them build the confidence and skills needed to navigate life with a serious mental illness. Recovery isn't always linear, but every day offers another opportunity to encourage hope, celebrate resilience, and remind someone they're capable of more than they may believe today.

Requirements

High school diploma or equivalent
At least one year of experience working in mental health, behavioral health, human services, or a related field
Valid driver's license, reliable transportation, and auto insurance
Basic computer skills
Ability to complete all required training and maintain certifications
Satisfactory results on a background check

Nice To Haves

Previous Direct Support Professional (DSP) experience
Experience supporting individuals with serious mental illness or co-occurring disorders
CPR/First Aid certification (or ability to obtain within 30 days)

Responsibilities

Provide direct support to adults experiencing serious mental illness in a short-term residential rehabilitation program.
Build relationships, encourage growth, celebrate progress, and help someone move one step closer to greater independence.
Help individuals build independent living and daily living skills.
Help individuals develop healthy coping strategies and emotional regulation skills.
Support medication and appointment adherence.
Encourage community involvement and healthy routines.
Work toward goals identified in their Person-Centered Service Plans (PCSPs).
Prepare individuals for a successful transition back into the community.
Celebrate successes, help individuals navigate setbacks, teach skills that promote independence, document progress, and provide steady, compassionate support during both everyday moments and behavioral health crises using a trauma-informed, recovery-oriented approach.