About The Position

AWARE is seeking a Residential Manager to oversee the day-to-day operation of a group home providing intensive support and stabilization care. The role manages staff, resident care, finances, compliance, safety, maintenance, records, and communication with residents, families, staff, and external agencies. The manager helps residents pursue personal growth and develop skills and coping mechanisms through treatment planning and supervised community, recreational, vocational, and educational activities. The manager participates in treatment teams and the development and coordination of individual treatment plans and therapies, supports consistent treatment interventions across shifts, and ensures residents’ rights and safety procedures are upheld. The position also includes employee supervision and performance evaluations, maintaining licensing standards, and working toward key performance indicators. After hiring, the manager must complete training and pass testing in de-escalation and therapeutic holds, medication certification, First Aid/CPR, blood-borne pathogens, health and safety, and behavior intervention skills.

Requirements

  • A BS/BA degree in a Human Services field, or at least four years of direct employment experience and two years in a supervisory or leadership position.
  • Must have or be willing to obtain a valid Montana Driver’s License.
  • Must have an acceptable driving record.
  • Must pass a criminal background check.

Responsibilities

  • Hire, train, supervise, and schedule staff to ensure adequate coverage and quality care.
  • Ensure residents receive appropriate care, support, assistance with daily living and healthcare needs, and opportunities for personal growth.
  • Develop and maintain budgets, manage overtime and other finances, and keep the home within established financial parameters.
  • Ensure the group home complies with state and federal regulations and licensing requirements, including Montana licensing standards and annual reviews.
  • Oversee the home’s physical environment and the maintenance of residents, assigned vehicles, and other equipment.
  • Maintain effective communication with residents, staff, families, external agencies, and other interested parties.
  • Maintain accurate records and reports related to residents, staff, finances, and operations.
  • Direct the day-to-day operation of the group home.
  • Ensure treatment interventions are maintained and communicated across shifts.
  • Provide input regarding resident care and supervision to interested parties.
  • Lead and participate in developing Individual Treatment Plans and coordinating individual, group, and family therapies.
  • Ensure safety procedures and residents’ rights are strictly enforced.
  • Manage day-to-day finances of residents and the group home.
  • Participate as a treatment team member for residents’ cases.
  • Provide employee supervision, counseling, and direction, including completing performance evaluations.
  • Plan, escort, participate in, and supervise residents during community and group activities, including recreational, leisure, vocational, and educational activities.
  • Work toward achieving key performance indicators on a regular and consistent basis.
  • Attend and participate in mandatory training, in-services, staff meetings, and assigned Corporate Committees.
  • Complete training and pass testing in H.E.L.P. de-escalation and therapeutic holds, Medication Certification, First Aid/CPR, Blood Borne Pathogens, Client/Employee Health and Safety, and Behavior Intervention Skills.

Benefits

  • Health Insurance
  • FSA
  • HSA
  • 401k
  • Employee Assistance Program
  • Tuition Advancement
  • Professional Development
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