Intensive Outpatient Program Manager (5989)

THE SALVATION ARMY•Memphis, TN

6d•$60,000 - $61,000•Onsite

About The Position

This position is responsible for supervising the day-to-day operations and staff providing case management and substance use treatment services. Responsibilities include supervising client intake, counseling clients, reviewing all client assessments and individual action plans, and building and maintaining effective working relationships with community agencies. The role is also responsible for CARF accreditation implementation, clinical chart audits, and oversight of CARF standards. Additionally, the position will assist in the process of billing for all services rendered as applicable to contracts and sliding fee scale.

Requirements

Master’s Degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
Three to four years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
One-year supervisory experience preferred.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licensed in Counseling, Social Work, or Substance Use or Licensed track.
Valid State Driver License.
CPR and First Aid Certification (or ability to obtain within established timeframe).

Responsibilities

Supervises and monitors the day-to-day activities of the IOP program.
Supervises program staff responsible for providing case management, social services, and substance treatment services.
Instructs and trains employees in the proper methods and procedures for conducting work as well as monitors work of employees.
Reviews, monitors and implements program policy and procedure; administers program in compliance with budget constraints.
Develops and maintains a database of key services providers including healthcare, mental healthcare, substance use treatment and/or aftercare services, etc. in order to facilitate the referral process.
Assumes limited direct practice caseload; reviews case assessments for each client including a personalized action plan.
Prepares and maintains statistical records on all services provided.
Performs recordkeeping duties to ensure all expenditures are properly recorded and submitted.
Interviews applicants to determine program enrollment eligibility.