Intensive Family Intervention (IFI) Team Lead – Floater

Georgia Families in Transition•Decatur, GA

75d•Hybrid

About The Position

The Intensive Family Intervention (IFI) Team Lead – Floater is a leadership role responsible for launching and stabilizing new IFI teams and providing interim coverage for existing teams during Team Lead absences or vacancies. This position ensures continuity of services, staff supervision, regulatory compliance, and high-quality client care across the IFI program. The IFI Team Lead – Floater provides clinical supervision, program oversight, crisis response, and direct client services in accordance with DBHDD guidelines, while maintaining strong collaboration with internal and external partners and promoting awareness of program services.

Requirements

Master’s level degree in Social Work, Psychology, or related field of study from an accredited college and/or university
Active professional licensure in the state of Georgia (LCSW, LPC, or equivalent), in good standing
Minimum two (2) years of post-master’s clinical experience
Minimum one (1) year of supervisory experience
Demonstrated clinical, therapeutic, and crisis-intervention competence
Excellent verbal and written communication skills
Demonstrated knowledge of Georgia DBHDD service standards and expectations
Proficiency with electronic documentation systems and basic computer functions
Valid driver’s license with reliable transportation and required insurance
Ability to pass criminal background checks, including child protection registries
Alignment with and commitment to the agency’s Mission Statement and Diversity, Equity, and Inclusion Commitment

Nice To Haves

Bilingual skills advantageous
Experience in substance abuse treatment or CADC (Certified Alcohol and Drug Counselor) certification is a plus

Responsibilities

Lead and establish new IFI teams, providing structure, oversight, and guidance during onboarding, transition, and stabilization periods.
Serve as interim Team Lead for existing teams during absences, vacancies, or staffing transitions to ensure uninterrupted services and supervision.
Maintain flexibility to rotate between teams based on organizational and programmatic needs.
Provide direct supervision and oversight of all assigned team members to ensure clients receive services at authorized frequencies and in full compliance with program, payer, and regulatory requirements.
Assign and manage caseloads for all staff, ensuring balance, clarity, and accountability.
Provide consistent oversight and support for newly assigned staff during the initial introduction and rapport-building period of at least two (2) weeks.
Monitor service delivery and proactively identify and resolve barriers to engagement, including staffing shortages, scheduling challenges, family availability, and access to services.
Ensure complete documentation compliance, including timely and accurate contact notes, progress notes, crisis documentation, weekly supervision records, and all other required documentation as required by DBHDD and organizational standards.
Provide coverage during staffing deficiencies to maintain continuity of care, including face-to-face therapeutic services as required.
Facilitate weekly caseload review meetings to evaluate client progress, service utilization, engagement concerns, and corrective action plans.
Conduct individual and group supervision to provide coaching, performance feedback, and professional development.
Provide clinical guidance and ongoing training to strengthen ethical practice, skill development, service quality, and adherence to treatment plans.
Maintain direct client contact at a minimum of two (2) contacts per month, with eligibility for incentive pay for contacts exceeding assigned caseload census.
Serve as the first point of contact for crisis-related incidents, ensuring immediate guidance, client safety, crisis intervention, and compliance with DBHDD reporting requirements.
Collaborate with internal service providers, external partners, and referral sources to support coordinated care and positive client outcomes.
Serve as a point of accountability for team performance, service delivery outcomes, and adherence to organizational policies, procedures, and expectations.