Intensive Case Manager - Supportive Addiction and Mental Health Housing

Stonehenge Therapeutic Community•Guelph, ON

1d•CA$23 - CA$29•Hybrid

About The Position

The Supportive Addiction & Mental Health Housing (SAMH) Team works with individuals living in the community who are dealing with significant substance use issues as well as other complexities such as mental health, dual diagnosis, ABI, illness etc.) to enhance their quality of life through the provision of support to housing, support coordination, advocacy, and counselling. This program, delivered through a partnership between STC and Community Agencies including the Canadian Mental Health Association Waterloo-Wellington (CMHAWW) and the County of Wellington, Thresholds Homes and Supports and Stepping Stone. The Intensive Case Manager will work independently in various community settings, including travelling across Guelph Wellington to complete home visits and to meet with service providers. Transportation of clients may also be required; Evening/weekend work is required on a rotational basis.

Requirements

Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services
Minimum one year of progressive experience in addictions or mental health
Experience in social service settings with working knowledge of case management systems and planning techniques
CSC Clearance conducted by PWGS Canada
Standard First Aid/CPR, Level C
Valid G Driver’s License (G2 or G) and Satisfactory Motor Vehicle Record
Reliable vehicle and willing to transport program participants
Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) acknowledgement of scope of vehicle use by Insurance provider

Nice To Haves

experience in concurrent disorders or trauma informed practice an asset
Previous experience in housing preferred

Responsibilities

Process & accept referrals from community partners
Obtain all appropriate consents & authorizations for clients’ participation in the program and to ensure effective communication with other service providers providing linkages, resources, referrals, etc.
Conduct intake and enrollment activities, to include assisting clients with gathering eligibility documents.
Refer and link ineligible referrals to appropriate services and linkages;
Process program discharges
Assist clients with move-in and support access to entitlements (income, food support, lease coordination)
Conduct comprehensive psychosocial re-assessments and update case management services plan a minimum of every six months to include progress toward goals, modifications and/or target dates
Create and support implementation of individualized care plans including access to health care, entitlements, life skills, community integration, eviction prevention, and treatment as appropriate in collaboration with community partners
Create and implement crisis response plans including educating clients on appropriate use of crisis intervention services
Home visits and support meetings as required, as determined by client need and at minimum once per month
Support clients to access primary health, and other health and social services provided internally or by community partners
Maintain appropriate confidentiality and documentation standards as required by the Agency
Work effectively and in collaboration with the broader Supportive Addiction & Mental Health Housing Team including staff of CMHAWW, as well as community partner Agencies, external service providers, landlords, the family/support networks of participants, and other stakeholders
Provide substance use expertise and consultation to partner Agency staff teams, at shared care locations (i.e. Delhi St., Grace Gardens)
Participate in program development activities as required
Involvement in program evaluation, data collection/input into EMRs (CaseWORKS)