Supportive Housing Case Manager
About The Position
Compass Career Solutions, a sister company to Dungarvin, is seeking a Supportive Housing Case Manager to provide case management services and life skill development for homeless individuals and families. This role requires daily in-office work and community outreach, and is not remote. The position involves conducting assessments, developing action plans, providing life skills development, offering targeted interventions for clients at risk of eviction, connecting clients to medical and mental health services, and guiding clients through various application processes for social services. The role also includes occasional home visits, enlisting property management support, tracking outcomes, attending meetings, and representing Compass in the community. The ability to use assigned technology in the community is essential.
Requirements
- Bachelor's Degree in social services or related field and a minimum of one year experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting OR a High School Diploma or GED and two years of experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting.
- A valid driver’s license, insurance, and access to a vehicle insured for you as a driver are required.
- Ability to perform CPR/First Aid as needed.
- Ability to lift up to 50 lbs.
- Must be at least 21 years of age.
- Good communication skills (reading, writing, and verbal) to document care, follow support plans, and collaborate with team members.
Nice To Haves
- Self-starter, excellent time management skills, and proactive problem solver.
- Ability to work a flexible schedule.
- Technology savvy, especially with Microsoft Office Applications, Zoom, PC, and Android devices.
- Bilingual Preferred
Responsibilities
- Conduct assessments and interviews with clients to determine eligibility.
- Develop and update action plans, case notes, and other documents related to a client’s file.
- Provide ongoing life skills development to assist the client in improving independence and quality of life.
- Provide specialized and targeted interventions when clients are at risk of eviction.
- Connect clients to medical, mental health, and other supportive counseling services.
- Establish a network of community services and conduct appropriate referrals to clients.
- Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
- Occasionally conduct visits in the client’s home.
- Enlist the support of property management as appropriate for wellness checks.
- Track and report outcomes. Provide data updates as directed.
- Attend and actively participate in scheduled internal and external meetings.
- Travel throughout the area and provide transportation to clients as needed.
- Represent Compass at professional meetings, community events, and to members of the community.
- Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).
Benefits
- Medical, Vision and Dental Insurance for eligible employees
- Supplemental Insurance
- Flex Spending and HSA Accounts for eligible employees
- Pet Insurance
- Life Insurance for eligible employees
- 401 K plan with up to 3% employer match for eligible employees
- PAID TIME OFF (PTO) for eligible employees
- Growth and Development Opportunities
- Employee Referral Program
- Employee Assistance Program
- National Brand Discounts
- Tapcheck- early pay access
- PAID training and orientation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
