Intensive Case Manager (ICM)

SevitaBethlehem, PA
Remote

About The Position

Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? As an Intensive Case Manager, you will provide essential services and ensure that we deliver quality care to the individuals we serve.

Requirements

  • Bachelor’s degree in the Human Services field with major course work in: sociology, social work, psychology gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education.
  • Or is a Registered Nurse.
  • Must live within 30 minutes of Bethlehem, PA.
  • Valid driver's license in good standing with car registration and auto insurance required.
  • Must be willing to transport clients, as needed.
  • Self-motivated and detail-oriented with ability to multi-task.
  • Ability to handle crisis situations and exercise sound judgment.
  • Adaptable with ability to problem-solve.

Nice To Haves

  • One year of related experience preferred.

Responsibilities

  • Provide support to the individual, family, and treatment process by coordinating a variety of service activities while assisting individuals to develop self-identified goals.
  • Develop Individual Service Plans (ISPs) for individuals receiving program services and monitor the plan through treatment reviews.
  • Meet with individuals receiving services, family, and/or other pertinent persons involved in the individual’s life, with regular face-to-face visits and phone contact.
  • Present available treatment services for use by the individuals and/or family members, review ongoing treatment needs and services, and assist with the stabilization of the individual and/or family after a crisis.
  • Participate in rotational on-call system providing emergency coverage and crisis intervention support.
  • Notify and review situations with the appropriate leadership and other staff members as warranted.
  • Maintain current and complete records and reports, including weekly billing packet, in accordance with corporate and regulatory standards.
  • Document services provided, ensuring that the individuals and/or family members sign off on records and reports.
  • Maintain service need reports and treatment reviews in accordance with program, state, and local mental health standards and regulations, providing such documents to the supervisor.
  • Assist with admission process if required.
  • Assist with all legal, licensing, regulatory, and certification activities as needed.

Benefits

  • Full compensation/benefits package for employees working full-time.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Complex work adding value to the organization’s mission alongside a great team of co-workers.
  • Enjoy job security with nationwide career development and advancement opportunities.
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