Intensive Case Manager - Crisis Stabilization Program

Stonehenge Therapeutic Community•Guelph, ON

9d•CA$23 - CA$29•Onsite

About The Position

The Crisis Stabilization program is an eight-bed residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to enable safe and stable community living that addresses client health and wellbeing longer term. The Intensive Case Manager will work as a member of an interdisciplinary team to provide intake, case management and care coordination supports to Crisis Stabilization clients and as part of a 24-7 service. Transportation of clients may be required; Evening/weekend work is required on a rotational basis.

Requirements

Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services.
Minimum one year of progressive experience in addictions or mental health.
Experience working with individuals experiencing mental health and/or substance use-related crisis.
Experience in social service settings with working knowledge of case management systems and planning techniques.
CSC Clearance conducted by PWGS Canada.
Standard First Aid/CPR Level C.
Reliable Vehicle, Ontario Driver's license (G2 or G).
Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider (overnight staff excluded).
Willing to transport clients to appointments in your own vehicle (overnight excluded).
Travel within the Wellington Guelph area.
Must be available to attend work on site when on call, within 1 hour of notification.

Nice To Haves

Experience in concurrent disorders or trauma informed practice an asset.
Lived experience related to addictions and/or mental health an asset.

Responsibilities

Process and accept referrals from Guelph Police Services, Wellington County OPP, and the Guelph Wellington community hospitals.
Screen and assess referrals for program admittance.
Conduct intake and enrollment activities.
Obtain all appropriate consents & authorizations to ensure effective communication with other service providers providing linkages, resources, referrals, etc.
Refer and link ineligible referrals to appropriate services and linkages.
Support the development of comprehensive discharge plans, including access to appropriate shelter/housing and process program discharges.
Create and support implementation of individualized care plans including access to health care, entitlements, life skills, community integration, and treatment as appropriate in collaboration with community partners.
Create and implement crisis response plans.
Support clients to access primary health, and other health and social services provided internally or by community partners.
Maintain appropriate confidentiality and documentation standards as required by the Agency.
Monitor the Crisis Stabilization building.
Conduct bed checks.
Provide medication to clients and complete required documentation.
Monitor withdrawal symptoms as necessary using withdrawal monitoring scales.
Participate in program development as needed.
Some light cooking and housekeeping responsibilities required, including room inspections and turnover upon client discharge, laundry, and sanitization of common spaces.
Involvement in program evaluation, data collection/input into CaseWORKS.