Intensive Care Coordinator

NORTH SUFFOLK COMMUNITY SERVICES INC•Revere, MA

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About The Position

North Suffolk is seeking Care Coordinators to join their team, focusing on supporting children with behavioral/emotional needs and their families to achieve independence within their communities. The Intensive Care Coordinator (ICC) role involves assessing and identifying the underlying needs of youth through regular family contact, utilizing the Wraparound Service Model to create positive impacts. ICCs help families recognize progress that leads to significant changes. For each family, the ICC serves as the primary contact for the youth’s providers and develops an individualized roadmap to guide uniform treatment among the team. This role requires collaboration with multi-disciplinary teams including PCPs, schools, DCF, outpatient therapists, and other mental health and medical providers. This position offers a unique opportunity to network, develop community connections, and gain exposure to diverse mental health, medical, and educational systems.

Requirements

Bachelor’s degree in relevant mental health field REQUIRED (including but not restricted to, counseling, family therapy, social work, psychology, etc.)
Minimum of two (2) years experience working with families with Serious and Emotionally Disturbed (SED) children and adolescents
Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within first month of employment
Must have Driver’s License and reliable automobile
Must thrive in fast paced work environments
Must have strong attention to detail
Must demonstrate strong organization and multitasking skills

Nice To Haves

Master's degree preferred
Familiarity with child & youth serving programs preferred
Haitian Creole & Mandarin speaking candidates strongly preferred!
Bilingual candidates strongly encouraged to apply!

Responsibilities

Gather information for the completion of strengths based comprehensive home-based assessments
Support with the identification and development of natural supports within the family’s network
Facilitate regular Care Planning Team meetings
Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members
Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP
Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems
Identify and connect youth and families to additional supports and services in the community through referral and coordination of care
Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team

Benefits

Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
Eligible employer for the Public Service Loan Forgiveness program
Health & Dental Insurance, with generous employer contribution
Employer Paid Life Insurance
403 (b) Retirement Plan with employer matching
Voluntary Short and Long Term Disability Insurance
Medical & Dependent Care Flexible Spending Accounts
Access to Credit Union Banking
Access to State Tuition Remission Program (Worksite Specific)
Employee Referral Bonus Program
Discounted Movie Tickets
Comprehensive Training Program
Internal Advancement Opportunities