Intensive Care Coordinator

Children's Institute•Los Angeles, CA

6h•Onsite

About The Position

Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, and home visitation activities for children and families in collaboration with a team. DUTIES SUMMARY Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, and home visitation activities for children and families in collaboration with a team. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Uses independent judgment and discretion to conduct regular home visits to determine client needs and provides training, guidance, and support to families. Participates in and remains available to assist in crisis intervention and to provide support and assistance to staff in resolving problems. Participates in and remains available to assist in crisis intervention and to provide support and assistance to staff in resolving problems and is on-call 24/7 for crisis intervention. Uses independent judgment and discretion to provide casework and support services to the families and children, including referral for individual and/or family therapy; arranges contacts, visits and referrals and coordinates with community services, pediatric and dental care, and other services as needed. Works collaboratively with clients, families, team members and outside agencies to ensure appropriate linkages and are made and maintained. Helps to identify informal supports to assist clients and families. Ensures all client files are accurately and completely maintained. Represents CII at DCFS, DMH, and community meetings; promotes CII’s goals and philosophies; participates in community committees and networks; and actively collaborates with others. Establishes and maintains rapport and effective working relationships with children and families and works effectively within CII and social work community at large. Uses independent judgment and discretion to identify client’s needs and provide community referrals to client and others. Advocates on behalf of the client with other agencies, government programs and similar to help them receive needed services. Ensures accurate and timely completion of outcome and evaluation testing and reports required by the program. Travels extensively within LA County and on occasion, beyond LA County. ADDITIONAL DUTIES Conducts intake interviews to gather information and completes required paperwork. Attends educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs. Develops and maintains knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies. Provides transportation to clients based on needs to various appointments. Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

Requirements

2+ years' experience providing case management in an intensive level program.
Bachelor’s degree required.
Has knowledge of and possesses strong engagement skills as well as crisis and de-escalation skills to provide quality care and services to clients and families.
Possesses a valid driver's license and state-required auto insurance.
Required to travel extensively to sites (> 50% of the time).
Ability to handle confidential information.
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.
Sensitivity to service population’s cultural and socioeconomic characteristics.
Excellent verbal and written communication skills.
Punctual and dependable attendance.
Working knowledge of computer programs in a Windows environment.
Proficient in Electronic Health Records Systems.

Nice To Haves

For WRAP Program only: Master's degree in psychology, social work, or a related field preferred.
Bilingual Spanish & English speaking preferred.

Responsibilities

Conduct regular home visits to determine client needs and provides training, guidance, and support to families.
Participate in and remain available to assist in crisis intervention and to provide support and assistance to staff in resolving problems.
Provide casework and support services to the families and children, including referral for individual and/or family therapy; arranges contacts, visits and referrals and coordinates with community services, pediatric and dental care, and other services as needed.
Work collaboratively with clients, families, team members and outside agencies to ensure appropriate linkages and are made and maintained.
Identify informal supports to assist clients and families.
Ensure all client files are accurately and completely maintained.
Represent CII at DCFS, DMH, and community meetings; promote CII’s goals and philosophies; participate in community committees and networks; and actively collaborate with others.
Establish and maintain rapport and effective working relationships with children and families and works effectively within CII and social work community at large.
Identify client’s needs and provide community referrals to client and others.
Advocate on behalf of the client with other agencies, government programs and similar to help them receive needed services.
Ensure accurate and timely completion of outcome and evaluation testing and reports required by the program.
Travel extensively within LA County and on occasion, beyond LA County.
Conduct intake interviews to gather information and completes required paperwork.
Attend educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs.
Develop and maintain knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.
Provide transportation to clients based on needs to various appointments.
Perform other duties and special projects as assigned.

Benefits

Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents
403b Retirement Plan with employer contribution for eligible employees
Up to $4,500 in tuition reimbursement per calendar year
Eligible for the Public Service Loan Forgiveness program
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Employer paid Life and AD&D Insurance
Voluntary Supplemental Insurance
Opportunity for growth & advancement
Professional development & continued training
Team building & bonding through company sponsored events & activities