Intensive Care Coordinator

Children's Institute•Los Angeles, CA

1d•$27 - $32•Hybrid

About The Position

Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, and home visitation activities for children and families in collaboration with a team. This role involves conducting regular home visits to determine client needs, providing training, guidance, and support to families, and participating in crisis intervention. The coordinator also provides casework and support services, makes referrals for therapy, coordinates with community services, and advocates on behalf of clients. Maintaining accurate client files, representing the organization at meetings, and establishing effective working relationships are key aspects of the position. The role requires extensive travel within LA County and occasional travel beyond.

Requirements

Bachelor's degree in child development, early childhood education, psychology, social work or related field; or a minimum of three years’ experience working with high-risk youth.
Knowledge of and strong engagement skills.
Crisis and de-escalation skills to provide quality care and services to clients and families.
Possesses a valid driver's license and state-required auto insurance.
Required to travel extensively to sites (> 50% of the time).
Ability to handle confidential information.
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.
Sensitivity to service population’s cultural and socioeconomic characteristics.
Excellent verbal and written communication skills.
Punctual and dependable attendance.
Working knowledge of computer programs in a Windows environment.
Database software.
Proficient in Electronic Health Records Systems.

Nice To Haves

Bilingual Spanish & English speaking preferred.

Responsibilities

Conduct regular home visits to determine client needs and provides training, guidance, and support to families.
Participate in and remain available to assist in crisis intervention and to provide support and assistance to staff in resolving problems.
Be on-call 24/7 for crisis intervention.
Provide casework and support services to families and children, including referral for individual and/or family therapy.
Arrange contacts, visits, and referrals and coordinates with community services, pediatric and dental care, and other services as needed.
Work collaboratively with clients, families, team members, and outside agencies to ensure appropriate linkages are made and maintained.
Identify informal supports to assist clients and families.
Ensure all client files are accurately and completely maintained.
Represent the organization at DCFS, DMH, and community meetings; promote the organization’s goals and philosophies; participate in community committees and networks; and actively collaborate with others.
Establish and maintain rapport and effective working relationships with children and families and works effectively within the organization and social work community at large.
Identify client’s needs and provide community referrals to clients and others.
Advocate on behalf of the client with other agencies, government programs, and similar entities to help them receive needed services.
Ensure accurate and timely completion of outcome and evaluation testing and reports required by the program.
Travel extensively within LA County and on occasion, beyond LA County.
Conduct intake interviews to gather information and completes required paperwork.
Attend educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in in-service programs.
Develop and maintain knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.
Perform other duties and special projects as assigned.

Benefits

Generous paid PTO, plus 10 paid holidays and the company is closed between Christmas and New Year.
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents.
403b Retirement Plan with employer contribution for eligible employees.
Up to $4,500 in tuition reimbursement per calendar year.
Eligible for the Public Service Loan Forgiveness program.
Flexible Spending Account (FSA) & Health Savings Account (HSA).
Employer paid Life and AD&D Insurance.
Voluntary Supplemental Insurance.
Opportunity for growth & advancement.
Professional development & continued training.
Team building & bonding through company sponsored events & activities.