Intensive Behavioral Health Care Manager (Memphis, TN)

Mental Health Cooperative•Memphis, TN

5d•Onsite

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Requirements

Bachelor’s Degree in a health-related field of counseling, psychology, social work or other behavioral health field.
Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone
Transportation That Seats 4 People

Nice To Haves

Additional incentive for language skills and behavioral health experience.
Demonstrates effective communication skills with primary age group: Adults
Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care.
Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care.
Progress notes are timely, thorough, and follows best practice.
Documentation is clearly linked to care plan goals.
Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs.
Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity).
Maintains professionalism within meetings and when representing the agency in the community.
Advocates for consumer needs to improve or maximize their daily functioning.
Demonstrates effective communication skills with supervisor, team members and other agency employees.

Responsibilities

Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Participate in rotating on-call schedule, which includes after hours and weekends.
Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
Ensure efficient transition of consumers when needed within the Agency and the community.
Meet productivity standards as indicated in the Policies and Procedures.
Meet regularly with Care Management Supervisor (individual and group).
Attend morning and weekly team meetings as scheduled.
Follow-up with the plan(s) developed in each meeting.
Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
Develop and maintain relationships within family unit and friends.
Ensure timely and appropriate documentation as required by the Agency.
Develop and maintain community relations through prompt follow through with contacts.
Complete individualized review (concurrent review) based on consumer’s needs to be provided to payor.
Participate in rotation to facilitate daily group activities for consumers involved with CTT.
All duties associated with Care Manager I.