Intelligent Transportation Systems Manager

MV Transportation•Portland, OR

About The Position

MV Transportation is seeking an Intelligent Transportation Systems (ITS) Manager for proposed business. The role supports technology in a transit environment as well as corporate infrastructure. The manager provides Trapeze software direction and desktop, server, and network support for client operations in accordance with Service Level Agreements. The position also supports transit-specific technologies, manages local division servers, works with client agencies and their IT departments, and oversees IT projects, employees, and vendors. It develops strategic IT operations and investment plans, controls costs, and ensures operational and software-development documentation is maintained.

Requirements

Highly proficient with Trapeze transit software.
Proficient with Active Directory, relational databases (preferably MS SQL Server), and networking.
Proficient with major IT systems, services, and technology frameworks, such as cloud computing, server virtualization, and application delivery controllers.
Thorough understanding of computer, server, network, printer, and peripheral hardware.
Experience supporting Windows 7, Windows 10, Windows Server 2012 and 2016, and Microsoft Office applications.

Nice To Haves

Excellent communication and decision-making skills.
Experience with desktop, server, and network management tools.
Experience with Cisco switches and routers.
Experience with bus operations technology.
Familiarity with backup and disaster recovery.

Responsibilities

Provide Trapeze software direction and desktop, server, and network support for client operations according to Service Level Agreements.
Handle desktop and server repairs, network maintenance, helpdesk tickets, disaster recovery, and other assigned projects.
Support analog, digital, or VOIP telephone systems, T-1, fax, and DSL lines.
Support transit technologies, including Mobile Data Terminals (MDT), in-vehicle tablets, and the Trapeze reservation software platform.
Manage local division servers, including domain controller, file, application, and MS SQL Server database systems.
Meet and interact with client agencies, providing reports and updates for the local divisional office.
Work closely with the client's IT department.
Manage complex IT projects, IT employees, and outside vendors.
Develop strategic operations and investment plans that weigh costs, benefits, opportunities, and risks of IT investment approaches.
Control and minimize costs.
Ensure suitable documentation exists and is maintained for IT operations and software development.