Intelligent Services Account Engineer
About The Position
As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. We boldly go. This role is responsible for analyzing building and energy data to identify meaningful outcomes. The Account Engineer creates consultative documentation to provide to the customer. They are responsible for leading quarterly or semiannual Technical Strategy Review meetings for each Connected Service Agreement customer. Utilizes energy conservation measures to help optimize building operations and drive sustainability projects. Fulfills Digital Services contract obligations effectively, efficiently and within safety standards. Gathers and validates preliminary information and performs facility walkthrough, construction plan review or other requirements. Collaborates with account managers and field technicians to assist in growing sales for Service Agreements, Service Quoted, Turnkey, and Controls sales. Will plan and schedule work as needed with the Project Administrator service team. Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
Requirements
- Strong background of HVAC systems, controls and data analytics.
- Energy and utility knowledge preferable.
- Ability to clearly communicate and develop relationships with clients and internal team members.
- Motivation to succeed while taking initiative to help solve problems.
- Organized, able to work on multiple projects simultaneously.
- Strong analytical skills.
- Positive attitude and ability to work on several diverse teams.
- Can work independently and on a team effectively.
- Bachelor's degree in engineering, engineering technology, or equivalent from four-year college or university preferred, or equivalent combination of education and experience.
- Strong familiarity with the operation of energy management systems, building automation systems, HVAC Systems and/or temperature controls required.
- Experience in effectively understanding and manipulation of technical information and responding to questions from fellow team members or customers.
- Experience collecting data, analyzing and presenting data in a clear and accurate manor.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Responsibilities
- Analyzing building and energy data to identify meaningful outcomes.
- Creating consultative documentation to provide to the customer.
- Leading quarterly or semiannual Technical Strategy Review meetings for each Connected Service Agreement customer.
- Utilizing energy conservation measures to help optimize building operations and drive sustainability projects.
- Fulfilling Digital Services contract obligations effectively, efficiently and within safety standards.
- Gathering and validating preliminary information and performing facility walkthrough, construction plan review or other requirements.
- Collaborating with account managers and field technicians to assist in growing sales for Service Agreements, Service Quoted, Turnkey, and Controls sales.
- Planning and scheduling work as needed with the Project Administrator service team.
- Traveling to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms.
Benefits
- Health insurance
- Holistic wellness programs with generous incentives
- Family building benefits include fertility coverage and adoption/surrogacy assistance
- 401K match up to 6%, plus an additional 2% core contribution
- 15 vacation days
- 9 paid holidays
- 3 floating holidays
- Sick leave
- Additional options to support volunteer and parental leave
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
