Intelligent Services Account Engineer III -Key Accounts

CFO Trane U.S. -CFO•Davidson, NC

6d•Remote

About The Position

The Intelligent Services Account Engineer (ISAE) has the deep technical expertise of an Energy Engineer and the interpersonal skills of an Account Manager. He or she is an expert at converting data into actionable insight and utilizing that data to deliver results for the client as a trusted advisor. Duties include routine on-going consultative services that help our clients continuously optimize their facilities and fulfill their mission more efficiently. Beyond the development and delivery of consultation reports, the Intelligent Services Account Engineer is responsible for energy project development, retro-commissioning, contract management support, and continuously assisting the sales teams with securing a larger share of assigned clients’ business, earning them as customers for life. Success in this role is measured by assigned accounts’ energy reduction delivered to clients, and the amount of pull-through business delivered to Trane.

Requirements

7+ years of experience in BAS and/or mechanical systems
Design and application knowledge of facility HVAC control, lighting and electrical systems
Strong communication skills and ability to work with internal and external teams
Business acumen, ability to provide financial analysis to customer
Ability to read and understand blueprints and evaluate changes resulting from building modernizations

Nice To Haves

Certifications issued by the Association of Energy Engineers preferred (CEM / CEA)

Responsibilities

Gathering all pertinent data, trends and charts to develop customer facing documentation.
Work with customers and internal stake holders to help identify/develop a site’s Key Performance Indicators (KPIs)
Diagnose energy opportunities with customer’s facilities and provide energy projects that solve customer issues/opportunities
Aid in the acquisition of pull through work and assist in meeting or exceeding the customer’s goals
Perform remote site analysis via web access as needed.
Lead regular Technical Strategy Review meetings for each Intelligent Service Agreement customer in their portfolio.
Assist with transition/onboarding of new contracts and support of existing contract execution management