About The Position

Barbaricum is seeking an Intelligence Operations Integrator to support its government customer at Pearl Harbor, Hawaii. In this Field Service Representative Analyst role, you will assist Palantir implementation teams and strengthen partnerships with client users. You will work alongside analysts to train and mentor users, test and troubleshoot technical issues, develop Palantir use cases, and solve operational problems. The work may include embedding with user groups around the world and sharing insights with Palantir team members. You will also facilitate collaboration across a global enterprise and support customer success.

Requirements

  • U.S. citizenship.
  • Eligibility for a Secret clearance.
  • Prior experience with Palantir platforms, such as Foundry, Gotham, or Gaia.
  • Technical background with working knowledge of Python, Java, and/or JavaScript/TypeScript.
  • Strong communication skills, including the ability to explain and demonstrate complex concepts clearly.
  • Ability to work independently and as part of a team.
  • Ability to travel domestically and internationally 25% of the time if needed.

Nice To Haves

  • Recent, in-depth hands-on experience with Palantir platforms.
  • Military, Special Operations, or law enforcement experience.
  • Experience briefing high-level military stakeholders.
  • Experience fusing intelligence capabilities in support of operations.

Responsibilities

  • Provide desk-side training to analysts.
  • Train analysts and operators in a classroom setting.
  • Embed with user groups to understand their workflows in depth.
  • Build relationships with users at customer sites and identify gaps in use cases.
  • Build initial dashboard products and assist users in building questions.
  • Stay current on platform features and capabilities.
  • Staff the Help Desk by responding to user requests and working with the Palantir engineering team to troubleshoot issues.
  • Provide timely, detailed product feedback to the Palantir engineering team.
  • Communicate product or user issues consistently to the Palantir team.
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