Intelligence Manager, Fraud Response and Recovery

Fidelity Investments • Merrimack, NH

3d

About The Position

Intelligence Manager, Fraud Response and Recovery Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Intelligence Manager, Fraud Response and Recovery position within Fidelity’s Fraud Risk and Control team. The Role Fidelity’s Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Intelligence Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on fraud intelligence and threat hunting. This individual will focus on helping to enhance our ability to connect fraud threats externally to Fidelity to fraud occurring on our platform. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis. In this role, your focus will be on supporting response to major fraud events and trends.

Requirements

• Bachelor’s degree and 4+ years’ experience in the financial services industry
• 3+ years of risk related experience.
• Experience in fraud threat hunting and intelligence.
• Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.
• Strong analytical skills to analyze data and identify patterns.
• Problem solving skills to identify and resolve complex problems.
• Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.
• Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
• Strong focus on execution and identifying, communicating, and removing impediments to progress.
• You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.
• Willingness to expand your expertise continually learning new skills.

Responsibilities

• Triage fraud events and perform root cause analysis.
• Conduct in-depth investigations of suspicious financial activity.
• Provide expertise in connecting on platform fraud incidents to external intelligence and attribution to threat actors.
• Gather and analyze evidence of fraudulent activity and other relevant information and data
• Create and maintain case files of fraudulent activity.
• Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
• Communicate fraud-related findings and recommendations to stakeholders.
• Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager