Intellectual Disabilities Residential Manager

ViaQuest • Youngstown, OH

14h

About The Position

ViaQuest Residential Services provides quality support and services to individuals with developmental disabilities in their homes. The Program Manager in Youngstown, Ohio, manages services and supports for individuals served, helps ensure quality care and community engagement, and supervises Direct Support Professionals. The position pays $48,000 per year, is full-time, and requires on-call availability.

Requirements

• High school diploma or GED.
• Three years of experience in the developmental disabilities field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Strong decision-making and time-management skills.
• Valid driver's license.
• Motor vehicle record must meet ViaQuest's Authorized Driver Criteria.

Nice To Haves

• Bachelor's or master's degree in a related field.

Responsibilities

• Ensure individuals served receive quality services and are engaged with the community.
• Coordinate and manage services and supports, including medical appointments, household management, behavior management, financial services, and benefits.
• Use behavioral health interventions to improve outcomes for individuals served.
• Help develop behavior support strategies, ensure they are implemented, provide related training, and assess their effectiveness.
• Collaborate with members of each individual's service team to support communication and customer service.
• Supervise and train Direct Support Professionals and ensure they provide high-quality services.
• Monitor staffing hours to ensure appropriate services and shift coverage.
• Provide customer service to individuals served, families and guardians, the county board, and service-team members.

Benefits

• Paid training.
• Benefit package for full-time employees, including medical, vision, dental, disability, and life insurance and a 401(k).
• Employee discount program.
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED