Intel Certified Lead Trainer

2020 Companies•Chicago, IL

3d•Remote

About The Position

The Intel Certified Lead Trainer is the program’s subject-matter expert and lead facilitator for Intel product, technology, brand, and retail sales enablement. The role translates complex product information into clear, engaging learning experiences; certifies and coaches trainers; supports product launches and partner events; and uses performance data and field feedback to improve training effectiveness. The position works closely with Intel stakeholders, retail partners, field leadership, instructional designers, and third-party vendors to support consistent, accurate, and memorable training delivery. The Lead Trainer delivers instructor-led, virtual, and blended learning; leads train-the-trainer and certification activities; maintains learning materials; and helps develop training strategy, launch plans, and delivery priorities. The role also coordinates events and projects, evaluates learning and execution outcomes, and builds relationships across partner and cross-functional teams. The position is remote, with up to 40% domestic travel based on program needs, and requires residence within 30–40 miles of a major airport.

Requirements

Bachelor’s degree or equivalent practical experience.
Three or more years of experience delivering and supporting dynamic training programs, preferably in retail, technology, consumer electronics, or channel sales.
Demonstrated success facilitating instructor-led and virtual training for varied audiences, including experienced trainers and frontline sellers.
Working knowledge of adult learning, blended learning, instructional design, facilitation, coaching, and training evaluation methods.
Ability to understand technical product information and translate it into clear customer benefits, demonstrations, and sales conversations.
Strong project management, presentation, written communication, stakeholder-management, and problem-solving skills.
Ability to earn and maintain all Intel program certifications and meet program quality standards.
Must reside within 30–40 miles of a major airport.

Nice To Haves

Experience with semiconductor, PC, AI PC, computing, or consumer-electronics products.
Experience leading train-the-trainer programs or certifying and coaching other facilitators.
Experience working with national retailers, OEMs, distributors, or technology channel partners.
Familiarity with learning-management systems, virtual-training platforms, content-authoring tools, and reporting dashboards.
Professional training, facilitation, instructional-design, or project-management certification.

Responsibilities

Serve as the lead facilitator and subject-matter expert for Intel product, technology, brand, and retail sales training.
Deliver instructor-led, virtual, and blended learning sessions for trainers, field teams, retail associates, and partner audiences.
Lead train-the-trainer and certification activities, assess facilitator readiness, document results, and provide actionable coaching.
Partner with Intel and internal program leaders to develop the annual training strategy, launch plans, learning calendar, and delivery priorities.
Review, localize, and maintain training materials, facilitator guides, e-learning, job aids, demonstrations, and knowledge assessments.
Ensure learning content and delivery are accurate, brand compliant, audience appropriate, and aligned with current Intel products and messaging.
Coach trainers and field leaders through observations, calibration sessions, feedback, and development plans to improve facilitation quality and consistency.
Coordinate training events, product launches, workshops, advocacy programs, and other learning initiatives.
Track completion, certification, knowledge gain, learner feedback, and field insights; recommend improvements to advocacy and sales execution.
Manage assigned projects, including objectives, stakeholders, timelines, resources, risks, communications, documentation, and post-program reporting.
Build trusted relationships with Intel stakeholders, retail partners, vendors, and cross-functional teams, and address opportunities and challenges promptly.