Integrations Analyst

Frontline Insurance Managers Inc. • Lake Mary, FL

1d • Hybrid

About The Position

At Frontline Insurance, we are on a mission to Make Things Better, and our Integrations Analyst plays a pivotal role in achieving this vision.  We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Integrations Analyst where you can make a meaningful impact and grow your career, your next adventure starts here!

Requirements

• 5+ years of relevant professional experience in systems integration, IT business analysis, or software development (including experience with vendor/third-party system integrations).
• Bachelor's degree in Computer Science, Information Technology, or a related discipline.

Nice To Haves

• Professional certifications related to system integration or cloud technology (such as AWS Certified Solutions Architect, Google Cloud Certified Architect, or ITIL Foundation) are highly desirable.
• Experience with Guidewire Insurance Suite strongly preferred.

Responsibilities

• Conduct detailed technical analysis and document data mapping of third-party integrations to ensure interoperability between vendor systems and internal platforms.
• Coordinate environment provisioning and account setup for integrations in collaboration with infrastructure and operations teams.
• Manage access control and account management for vendor systems, maintaining proper user permissions and security protocols.
• Participate in Stage 0-2 activities, collaborating with Architecture and Business Analysis to shape solution design and plan integration approach.
• Guide the development and configuration of vendor integration solutions, working closely with developers to implement and configure interfaces that meet requirements.
• Maintain comprehensive integration documentation (requirements, design, configuration, and reference artifacts) and facilitate knowledge transfer across teams to ensure support continuity.
• Monitor integration performance (e.g., connectivity stability, error logs, data throughput) and ensure integrations meet service level agreements, proactively addressing any issues.
• Manage production support for integrations by triaging and troubleshooting issues, resolving them or escalating to vendors as necessary for timely resolution.
• Support scheduled maintenance and system upgrades by coordinating regression testing and change management, ensuring integrations remain stable after updates.
• Collaborate with the integrations lead for analysis, coordination, and execution activities as needed.
• Continuously explore opportunities to enhance integration performance or implement new integration capabilities that add value to the organization.

Benefits

• Hybrid work schedule!
• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level