Senior Integrations Analyst

Frontline Insurance Managers Inc. • Lake Mary, FL

7h • Hybrid

About The Position

At Frontline Insurance, we are on a mission to Make Things Better, and our Senior Integrations Analyst plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Senior Integrations Analyst where you can make a meaningful impact and grow your career, your next adventure starts here!

Requirements

• 7+ years of relevant professional experience in systems integration, IT business analysis, or software development (including experience with vendor/third-party system integrations).
• Bachelor's degree in Computer Science, Information Technology, or a related discipline

Nice To Haves

• Professional certifications related to system integration or cloud technology (such as AWS Certified Solutions Architect, Google Cloud Certified Architect, or ITIL Foundation) are highly desirable.
• Experience with Guidewire Insurance Suite strongly preferred.

Responsibilities

• Participate in vendor discovery, vetting, and initial technical requirements gathering for new integration solutions, ensuring selected vendors meet technical and business criteria.
• Collaborate with architecture and business process optimization teams for interoperability and feasibility analysis between third-party systems and internal platforms.
• Maintain comprehensive integration documentation (requirements, design, configuration, and support materials) and facilitate knowledge transfer across teams to ensure support continuity.
• Ensure KPI establishment throughout integration evolution in conjunction with architecture, business process optimization, and business teams.
• Partner with BI and Data teams to define and deliver standardized reporting, using established KPIs to measure integration health and business adoption.
• Monitor integration performance (e.g., connectivity stability, error logs, data throughput) and ensure integrations meet service level agreements, proactively addressing any issues.
• Act as primary escalation point for integration issues and vendor performance, and as Account Manager in relation to third-party vendors.
• Collaborate with security and governance teams to conduct vendor security assessments and ensure integration solutions comply with all internal security policies and regulatory requirements.
• Conduct quarterly business reviews with stakeholders to assess integration performance, communicate upcoming initiatives and roadmap items, and garner interest in new or enhanced capabilities.
• Guide and mentor a team of integration analysts assigned to dedicated integrations.
• Continuously explore opportunities to enhance integration performance or implement new integration capabilities that add value to the organization.

Benefits

• Hybrid work schedule!
• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level