Integration Specialist

Tradeweb•New York, NY

1d•$85,000 - $115,000•Hybrid

About The Position

Tradeweb is seeking an Integration Specialist to join our Market Support department. This role requires an analytical and creative approach to troubleshooting, strong problem-solving skills, and an interest in the intersection of financial markets and technology. It is well suited to someone with strong technical aptitude who can work through complex issues independently while communicating effectively with clients and internal stakeholders. The Integration team plays a critical role in client onboarding, ongoing support, and the continued growth of Tradeweb’s electronic trading business. In this role, you will implement, maintain, and troubleshoot FIX protocol connections between Tradeweb, institutional clients, and third-party technology vendors. You will work closely with front-office traders, middle- and back-office operations teams, technical support, developers, sales, and product teams. You will develop deep expertise in electronic trading workflows across the global fixed-income and derivatives markets and become a trusted point of contact for internal and external stakeholders. Your work will help clients connect to Tradeweb, adopt new trading capabilities, resolve time-sensitive production issues, and expand their use of the platform. Using industry standards such as the FIX protocol, the Integration team connects trading systems and supports the communication required to initiate, execute, allocate, and confirm trades. This function helps reduce operational risk while improving efficiency, automation, and scalability for clients.

Requirements

Two to five years of experience in technical integration, electronic trading, production support, or a related role.
Bachelor’s degree or equivalent relevant professional experience.
Working knowledge of the FIX protocol and related messaging standards, such as FIX 4.2, FIX 4.4, or FIX 5.0.
Practical understanding of electronic trading workflows and the trade lifecycle, including order submission, execution, allocation, and post-trade processing.
Experience working with order management systems, execution management systems, or financial technology platforms or vendors.
Experience with technical troubleshooting, including reviewing messages, application logs, connectivity issues, or system configurations.
Strong analytical and problem-solving skills, with the ability to investigate complex issues in a time-sensitive production environment.
Excellent written, verbal, and client-service skills, with the ability to explain technical concepts clearly and work confidently with clients, vendors, and colleagues across functions and levels.
Team-oriented, with a willingness to share knowledge, contribute to team resources, and support colleagues in achieving shared objectives.
Detail-oriented and results-driven, with a strong sense of urgency and the ability to remain effective under pressure.
Highly organized and self-motivated, with strong initiative and the ability to manage projects, implementations, and competing priorities through completion.

Nice To Haves

Familiarity with Tradeweb or comparable electronic trading platforms is preferred.
Familiarity with FIX messaging, data analysis, or system monitoring tools is preferred.

Responsibilities

Onboard, configure, certify, and support FIX protocol connections for clients and third-party technology vendors, guiding stakeholders through technical discovery, connectivity setup, testing, and production rollout.
Manage the implementation and ongoing support of integration services, including pre- and post-trade workflows, AiEX, and API trading solutions.
Own client inquiries and production issues through diagnosis, escalation, communication, and resolution, including connectivity, order-routing, trade-processing, and workflow issues during market hours.
Proactively monitor FIX sessions, message flows, and system performance to support platform stability and identify potential issues before they affect clients or trading activity.
Investigate technical and workflow issues by reviewing FIX messages, application logs, configuration data, and trade details.
Collaborate with Integration colleagues and cross-functional teams to resolve client concerns, support shared team priorities, and enhance integration capabilities.
Build and maintain strong relationships with clients, vendors, and internal stakeholders.
Partner with product and development teams to define and implement new functionality and workflow enhancements, including validating new configurations and workflows through internal testing.
Perform data-driven analysis to monitor integration performance, investigate workflow behavior, and identify opportunities for improvement.
Maintain documentation of FIX session configurations, client mappings, supported workflows, and troubleshooting procedures.
Provide ongoing training and guidance on new products, workflow enhancements, and system capabilities.

Benefits

Health Insurance: Highly competitive medical, dental, and vision programs
Hybrid Environment: Our employees have the flexibility of working in the office and from home.
Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
Pre-Tax Commuter Benefits Program
ARAG Legal Services
Employee Assistance Program
Tuition Reimbursement
Financial Wellness Tools
Travel Assistance Benefits
Pet Insurance
Corporate Gym Subsidies
Wellness Perks
Paid Time Off and Parental Leave