Integration Specialist

ALTER MANAGEMENT • Dana Point, CA

4d • $70,000 - $80,000 • Onsite

About The Position

At carepredictor.com, we have built an AI Operating System for Behavioral Health that empower organizations to hire better, improve employee performance and run their operations more efficiently. Our platform relies on secure, real-time healthcare data infrastructure. We are looking for a B2B Integration Specialist to seamlessly connect our platform with our behavioral healthcare clients' existing software ecosystems.

Requirements

• Deep understanding of RESTful APIs, webhooks, and data exchange protocols.
• Hands-on experience using tools like Postman or Insomnia to test, validate, and debug API requests and responses.
• Familiarity with a programming/scripting language (such as Python or JavaScript) to read code and parse data.
• Comfort working with JSON, XML, and standard data structures.
• Proven ability to manage multiple client implementations simultaneously, set clear milestones, and meet strict deadlines.
• Ability to translate complex technical concepts into clear, actionable steps for non-technical stakeholders.
• Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience).
• 1+ years of experience in a client-facing technical role, such as a Technical Account Manager, Solutions Engineer, or Systems Integration Engineer.

Responsibilities

• Lead the end-to-end technical implementation and provide "white-glove" deployment support of Care Predictor's APIs for enterprise hospital networks and telehealth platforms.
• Collaborate with internal engineering teams to design secure, compliant, custom workflows that integrate external client data pipelines with our core platform.
• Act as our "Log Detective." Use observability tools to monitor pipeline health, resolve API latency bottlenecks, and ensure data transmission stability and security.
• Review complex external health system architectures, identify gaps in client data configurations, and provide actionable feedback to product teams to improve onboarding features.
• Serve as the final escalation point and trusted technical advisor between clients’ IT departments, third-party software vendors, and internal Customer Success units.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level