Integration and Housing Caseworker

International Rescue Committee•Denver, CO

5d•Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is represented by the OPEIU union and is subject to the terms and conditions of a collective bargaining agreement. Job Overview: The Integration and Housing Caseworker works alongside clients to build stability, self-sufficiency, and long-term community integration. This includes initial and extended resettlement and integration services, including extended housing support. The caseworker supports a broad range of clients, including but not limited to newly arrived and returning refugees, asylees, SIV holders, parolees, and other ORR-eligible populations through individualized service planning, case management support, housing stabilization, and coaching designed to promote independence.

Requirements

Undergraduate degree or equivalent experience.
Relevant professional experience in the human services field required; minimum of 2 years strongly preferred.
Experience with case management, housing navigation, or social services delivery.
Experience with immigrant and refugee populations preferred; lived experience valued.
Knowledge of housing systems, landlord/tenant rights, and public benefits preferred.
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
Demonstrated success working and communicating effectively in a multi-cultural environment.
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Attention to detail and accuracy in work product.
Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired.
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Valid driver’s license and access to a personal, insured vehicle is required.
Ability to safely lift up to 35 lbs.

Nice To Haves

Proficiency in language(s) spoken by IRC’s clients is desired.

Responsibilities

Develop individualized service plans in collaboration with clients, focusing on integration, self-sufficiency, and housing stability.
Deliver orientations and conduct home visits to support client goals.
Assist clients with applications for public benefits, school enrollment, Social Security, and other services that promote stability.
Provide coaching to build client skills, confidence, and knowledge needed to navigate U.S. systems independently.
Support resettlement activities as needed, including reception and placement of new arrivals.
Screen clients for housing eligibility, verify documentation, and conduct secondary case reviews to ensure compliance.
Provide rental, utility, and/or security deposit assistance in line with program guidelines, ensuring timely landlord/vendor payments.
Develop housing stabilization plans with enrolled households, including budgeting, goal setting, and tenant education.
Conduct outreach to landlords, property managers, and vendors to expand access to affordable housing; assist with lease signings, renewals, and tenant rights education.
Coordinate housing set-ups, utility connections, safety inspections, and procurement of furnishings and supplies.
Support clients in crisis situations, including eviction prevention and mediation with landlords.
Facilitate referrals to employment, public benefits, and other stabilization supports as part of a bundled service approach.
Maintain timely, accurate case documentation in Efforts to Outcomes (ETO), Geneva, and other required systems.
Track and reconcile financial assistance disbursements, ensuring compliance with donor and program requirements.
Participate in statewide outreach to underserved regions, including the Pikes Peak Region and Northern Colorado, to expand access to RHSP resources.
Collaborate with colleagues, community partners, and other resettlement agencies to ensure clients have access to holistic services.
Attend trainings, team meetings, and state/local partner convenings as required.
Other related duties as assigned, including but not limited to front desk support, assistance with other direct service teams or tasks, etc.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.