Integration Analyst - EHR

Abbott•Madison, WI

2d•$61,300 - $122,700•Onsite

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. This role involves managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support. The Integration Analyst will build and support integrations between our EHR and other systems using the Corepoint interface engine. This position requires close collaboration with application teams, subject matter experts, and third-party application experts to determine business needs for interfaces, document requirements, and configure interfaces accordingly. The analyst will also partner with external interface project teams, internal networking resources, and internal/external groups to diagnose and resolve interface-related issues. Engagement with cross-functional experts, vendors, and other application analysts on interface-related tasks such as build steps, validation, cutover planning, and going live is essential. The role includes working alongside the implementation project manager to ensure high-quality results and timely delivery, communicating challenges to stakeholders and management, and providing proactive support by monitoring live interfaces and collaborating on permanent resolutions. Defining transport methods, analyzing and manipulating data for HL7 messaging, troubleshooting data transport mechanisms, and interpreting scope and business requirements for technical specifications are key responsibilities. The ability to understand data structures, document technical specifications, and communicate effectively with both technical and non-technical audiences is crucial. Strong analytical, technical, and troubleshooting skills are required, as is the ability to analyze data, problem-solve, and communicate solutions clearly. Understanding organizational requirements and their impact on technical solutions, working in a complex multi-communication-channel environment, and tracking tasks, defining next steps, identifying owners, and holding people accountable are also important. The role requires coordinating activities with multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces. The ability to parse HL7 and XML, collaborate cross-functionally to resolve complex issues, and interact with all levels of internal and external audiences is necessary. Balancing critical thinking and attention to detail, upholding company mission and values, and supporting the company's Quality Management System are also part of the role. Regular and reliable attendance is expected. Physical requirements include the ability to lift up to 10 pounds and work on a computer/mobile device for approximately 90% of the workday. The ability to travel between Madison locations is also required.

Requirements

Bachelor’s degree in Engineering, Physics, Computer Sciences, Math, Information Systems, Statistics, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.
3+ years of IT experience supporting system integrations.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Strong analytical, technical, and troubleshooting skills.
Ability to understand data structures and documenting technical specifications detailing data elements and HL7 message structures.
Ability to work in a complex multi‐communication‐channel environment.
Ability to track tasks, define next steps, identify owners, and hold people accountable.
Excellent communication and interpersonal skills; ability to interact with all levels of internal and external audiences.
Ability to balance critical thinking and attention to detail.

Nice To Haves

Epic Bridges certification.
3+ years of experience with the Corepoint interface engine or a similar system.

Responsibilities

Manage the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support.
Build and support integrations between our EHR and other systems using the Corepoint interface engine.
Work closely with application teams, subject matter experts, and third‐party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.
Partner with external interface project teams to collaboratively build new connections.
Partner with internal networking resources to configure and troubleshoot VPNs with external interface partners.
Work with internal and external groups to diagnose and resolve interface‐related issues.
Engage with cross-functional experts, vendors, and other application analysts on interface‐related tasks and activities like build steps, validation, cutover planning, and going live.
Work alongside the implementation project manager to ensure that high quality results are achieved and deadlines are met.
Communicate challenges and roadblocks on projects to all of the relevant stakeholders and members of management.
Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems.
Define the transport method by which source system data will be communicated to target systems.
Analyze and manipulate external and internal data into an appropriate format for HL7 messaging between systems.
Troubleshoot the data transport mechanism.
Interpret the defined scope and defined business requirements for each dataset in the creation of each technical specification.
Understand data structures and document technical specifications detailing data elements and HL7 message structures.
Communicate effectively and efficiently with both technical and non-technical audiences in meetings, virtual working sessions, emails, and phone calls.
Analyze data, problem‐solve, and clearly communicate solutions.
Understand organizational requirements and their impact on the technical aspects of a solution.
Work in a complex multi‐communication‐channel environment.
Track tasks, define next steps, identify owners, and hold people accountable.
Coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces.
Parse HL7 and XML.
Collaborate cross-functionality to resolve complex issues.
Interact with all levels of internal and external audiences.
Balance critical thinking and attention to detail.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Regular and reliable attendance.
Ability to lift up to 10 pounds for approximately 5% of a typical working day.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability and means to travel between Madison locations.