Integrated Solutions Consutant

Global Payments Inc. • Charlotte, NC

1d • Remote

About The Position

Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation.

Manages a portfolio of clients for the company, typically with an annual net revenue value of $200,000 or more. Identifies revenue opportunities within assigned territories through communications with prospective clients, marketing programs and other activities as needed. Telephones prospects to identify appropriate contacts, qualifies and drives leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle. Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports. Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry.

Requirements

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• B2B sales experience
• Cold calling sales experience
• Demonstrated successful performance in previous sales job

Nice To Haves

• Typically Minimum 2 Years Relevant Exp
• Expert knowledge of the merchant payment industry
• Advanced ability to be an effective problem solver and act quickly to resolve issues
• Effective listener and communicator who is able to establish long lasting customer relationships

Responsibilities

• Selling merchant services offerings to businesses
• Pricing, customer segmentation, customer presentations, account sign-up and activation, and account management
• Answering inbound customer calls regarding product and service information
• Identifying upselling opportunities from customer calls
• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Managing a portfolio of clients for the company
• Identifying revenue opportunities within assigned territories
• Telephoning prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline
• Ensuring suspect identification, planning, account qualification, and needs analysis at all prospect levels
• Responding to customer requests for information and giving online presentations
• Identifying and closing additional product and/or service sales with existing clients
• Managing client relationships and expectations during the sales cycle
• Maintaining existing/prospective client records in the Customer Relationship Management (CRM) system
• Keeping management informed of all activity, including timely preparation of reports
• Developing knowledge of current product/service portfolio as well as changes and developments within the payments industry

Benefits

• Equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED