Integrated Marketing Specialist

Evangelical Lutheran Church in America•Chicago, IL

11d•Hybrid

About The Position

This role supports the execution of digital marketing, marketing communications, internal communications, and sales enablement initiatives for the Mission Investment Fund (MIF) and ELCA Federal Credit Union. Situated in the marketing team, the Specialist works closely with internal teams, including Sales, Administration, and the Transformation Office, to develop effective marketing and communications deliverables that support established priorities, strengthen audience engagement, and align with MIF’s brand standards. The Specialist contributes to the team’s integrated marketing efforts across email, website, social, direct mail, campaigns, presentations, and internal communications. This includes writing and developing polished communications and sales materials, designing presentations and visual assets, supporting digital and direct mail campaign execution, and adapting messaging for different audiences, channels, and purposes. The role also supports internal enterprise-wide communications and presentations, requiring strong writing ability, attention to nuance, confidentiality, and the ability to communicate clearly in a regulated financial services environment. The ideal candidate is a digitally-fluent marketing generalist who can write clearly, think visually, and move comfortably between content development, digital execution, direct mail support, presentation design, and internal communications. They should be able to use objectives, source materials, and stakeholder input to develop polished, review-ready work with careful attention to accuracy, audience, tone, and brand standards, and be comfortable receiving feedback, working through revisions, and refining deliverables through review cycles. They should also be comfortable shifting between projects as priorities evolve, staying organized and responsive while working within established project management processes. This is a full-time, regular, exempt (salaried), Chicago-based hybrid position requiring weekly office presence (2-3 days most weeks, potentially more during meetings/events). Candidates must reside within the fifty United States or the District of Columbia and be authorized to work lawfully in the United States.

Requirements

3+ years of experience in marketing, communications, or a related field.
Strong writing and editing skills.
Demonstrated ability to develop clear, well-structured, and audience-appropriate communications across a variety of formats, including presentations, email, social media, direct mail, partner channel content, internal communications, and marketing materials.
Ability to adapt tone, messaging, and level of detail across audiences, channels, and purposes while maintaining clarity, accuracy, and consistency.
Experience developing presentations and communications for a variety of audiences.
Ability to translate complex information into clear, concise, and visually organized materials.
Experience supporting internal communications, enterprise-wide communications, or organizational updates that require discretion, nuance, confidentiality, and alignment with leadership or stakeholder input.
Experience building and deploying email campaigns in Salesforce Marketing Cloud or a similar platform, including familiarity with templates, testing, QA processes, and campaign execution standards.
Familiarity with digital marketing channels, including email, web, and social media.
Advanced proficiency in PowerPoint.
Experience working within established brand standards, templates, messaging frameworks, and approval processes.
Demonstrates strong attention to detail and the ability to produce accurate, polished deliverables while following defined processes, quality checks, and review requirements.
Ability to receive feedback, work through revisions, and refine deliverables through review and approval cycles.
Comfortable shifting between projects as priorities evolve while staying organized and responsive within established project management processes.
Minimum Technical Competency: Computer knowledge that enables you to operate a Windows Computer and follow basic troubleshooting instructions. Software skills to efficiently use computer programs and applications. Ability to leverage computer knowledge and software skills to understand new software, follow process, and identify opportunities for improvement.
Must have experience using Microsoft Office applications (Word, Excel, Teams, Outlook, etc.).
Appreciation for the mission, vision, values of the Mission Investment Fund, ELCA Federal Credit Union, and the ELCA.
Commitment to diversity, equity, inclusion, accessibility, and anti-racism.
Bachelor's degree in marketing, Communications, Journalism, Business, or a related field, or equivalent work experience and training.

Nice To Haves

Experience updating and maintaining website content using CMS tools, such as WordPress, Squarespace, or similar platforms.
Experience using design tools, such as Canva or Adobe Creative Suite, to produce polished, on-brand presentations, graphics, and marketing materials that support clear communication and information understanding.

Responsibilities

Supports Sales, Administration, and the Transformation Office by developing presentations, messaging, and marketing materials aligned with established marketing priorities, brand standards, and approval processes.
Translates business needs, stakeholder input, complex information, and data into clear, structured, and visually consistent deliverables for sales, leadership, and internal audiences.
Designs and updates presentations, charts, graphics, and related materials that improve understanding and help audiences engage with information more effectively.
Works from defined objectives, source materials, and stakeholder input to develop drafts independently, identify questions or gaps, incorporate feedback, and prepare materials for review and final approval.
Develops, writes, and adapts internal and marketing communications and marketing materials based on defined strategies, messaging frameworks, audience needs, and channel requirements.
Supports internal enterprise-wide communications, internal updates, campaign messaging, partner channel content, and organizational materials.
Adapts messaging, voice, and tone for different audiences, mediums, and contexts, including employees, leadership, Sales, ministry partners, and external audiences.
Ensures communications are clear, accurate, audience-appropriate, and aligned with brand standards, organizational priorities, and the expectations of a regulated financial services environment.
Supports the team in campaign execution across email, website, social, direct mail, partner channels, and related marketing channels.
Builds and edits email campaigns in Salesforce Marketing Cloud, following established templates, processes, and QA standards.
Develops emails and campaign materials for a range of audiences, ensuring accuracy and alignment with messaging and brand guidelines.
Maintains website content using CMS tools, including routine page updates and basic landing page support.
Supports social media posting, partner channel content updates, and related distribution needs in line with established best practices.
Assists with direct mail execution, including content preparation, list coordination, QA support, and basic performance tracking where applicable.
Coordinates marketing materials and logistics for national events, sponsorships, and related marketing initiatives, including production of print, signage, presentation, and promotional assets as needed.
Works with internal partners and external vendors to help ensure materials are accurate, on brand, and delivered on time.
Supports event-related communications and follow-up materials in alignment with broader marketing priorities.
Performs additional marketing and communications duties as needed to support team priorities and organizational goals.