Integrated Health Coach (Fluent in Spanish) - Philadelphia

Vanna Health•Philadelphia, PA

1d•Onsite

About The Position

Vanna Health is seeking a passionate Coach to support individuals with behavioral health challenges in leading fulfilling lives within their communities. Coaches are responsible for engaging members, providing exceptional coaching and advocacy, and partnering with them to progress towards recovery and thrive. This involves building trust, understanding personal goals, and connecting members to the best resources. Coaches play a critical role in both physical and behavioral health coaching, collaborating with clinicians and specialists to ensure a high standard of care. Vanna emphasizes human-to-human interaction, with coaches connecting with members in person (in their communities and homes) as well as via phone, text, and email. The role values the insights coaches bring and is committed to improving the recovery experience based on community member feedback.

Requirements

Spanish fluency, or other languages
Over two years of experience working directly with people with a serious mental illness diagnosis in the field and in the community
Experience working in and around the communities of Philadelphia
A valid driver's license
High school diploma or equivalent

Nice To Haves

Certified Peer Specialist Training
Experience with Substance Abuse Disorders

Responsibilities

Engage and build trust: Responsible for successfully locating and engaging Vanna members in the community and then working with them to establish trusting, collaborative relationships with their care team.
Achieve enrollment goals: Reach member enrollment and engagement targets daily to support program growth and impact.
Support recovery and self-determination: Help community members create personal action plans and track progress toward their recovery and self-determined goals.
Role modeling and encouragement: Act as a positive role model for members, providing consistent support and encouragement at all stages of recovery.
Feedback for continuous improvement: Provide constructive feedback to Vanna technology and operations teams on existing processes and suggest improvements over time.
Wellness and coping strategies: Encourage and facilitate wellness strategies that enhance coping skills and support physical and behavioral health management as outlined in individual action plans.
Physical health coaching (training provided): Deliver physical health coaching as needed, following training provided by Vanna.