Integrated Facilities Manager

JLL•Los Angeles, CA

6d•Onsite

About The Position

Join JLL as an Integrated Facilities Manager and become a vital partner in delivering exceptional facility operations in Venus, California. In this role, you will oversee the comprehensive management of facility operations, ensuring seamless service delivery while building strong client relationships and driving operational excellence. You will lead a dynamic team, manage vendor partnerships, and ensure compliance with health, safety, and environmental standards. This position offers the opportunity to make a meaningful impact on facility performance while advancing your career with a global leader in real estate services.

Requirements

5 to 10 years of supervisory experience in facilities management-related fields, including client service, conference services, vendor contracts, and/or related services
Proficiency in a range of information technology tools and platforms
Excellence in communication skills with the ability to engage effectively with clients, team members, and vendors
Strong analytical, organizational, and presentation skills
Knowledge of local health and safety requirements
Ability to thrive in a dynamic, fast-paced environment.
Hold themselves to a high ethical standard and be solution oriented.

Nice To Haves

Bachelor's Degree or Diploma in Facility, Property, or Operations Management
Professional certifications such as: Certified Facility Manager (CFM)
Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
Project Management Professional (PMP)
BOMA or IFMA certifications
Fire Safety Manager Accreditation

Responsibilities

Proactively develop and manage client relationships, ensuring expected service levels are achieved and Key Performance Indicators are met or exceeded
Deliver exceptional quality of service as reflected by client feedback and comply with all client contract requirements
Manage site operations in accordance with agreed policies, procedures, and contract scope
Assist with the development and implementation of annual management plans for assigned buildings
Oversee mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generators, and other systems within the portfolio
Manage repairs and maintenance, minor works, and service requests, tracking all to completion
Lead small-scale construction projects and coordinate with cross-functional teams including fitness, food services, security, and capital projects
Support move teams during building moves, adds, and changes, serving as the key point of contact and escalation resource
Manage vendor performance, ensuring services are delivered according to contract standards
Document and escalate instances of poor performance
Support procurement processes for vendor contracts in collaboration with sourcing SME and area managers
Deliver portfolio management reports as required under client agreements
Achieve or exceed financial targets while ensuring efficient and economic operation of assigned responsibilities
Manage operational expenditure within agreed budgets and identify cost efficiencies
Lead annual budgeting and quarterly forecasting processes
Prepare budget spend reports including actual vs. budget variance analysis
Manage vendor payments using available systems while complying with all relevant policies
Help develop and approve annual capital plans, interfacing closely with client representatives
Lead, manage, develop, and supervise a professional, energetic, and detail-oriented facilities team
Provide excellent onboarding, training, and team building initiatives
Foster an environment of teamwork, cooperation, performance excellence, and personal success
Participate in individual performance management programs and personal development planning
Act as an ambassador for JLL, upholding the firm's core values of Teamwork, Ethics, and Excellence