Integrated Care Specialist - Shelter Based
Mental Health America of South Central Kansas•Eastborough, KS
•Hybrid
About The Position
The Integrated Care Specialist – Shelter Based provides case management and integrated care services within a shelter-based environment, supporting residents in achieving stability, improving functioning, and securing permanent housing. This role utilizes a Housing First, trauma-informed, and harm reduction approach to deliver person-centered services, coordinate care, and support residents in reaching individualized housing, health, and wellness goals.
Requirements
- Bachelor’s degree in human services field OR equivalent experience required
- Knowledge of community resources and benefits systems
- Experience working with individuals with mental health and/or substance use challenges
- Strong communication, organization, and problem-solving skills
- Level 1 Driver, valid driver's license, reliable transportation, insurance and clean MVR required
Nice To Haves
- Experience with housing services, case management, or shelter-based services
Responsibilities
- Provide direct case management services to residents in a shelter-based environment, supporting progress toward housing stability, recovery, and independence
- Develop and maintain individualized service/treatment plans, including goal setting, strengths assessment, and ongoing updates
- Coach and support residents in developing independent living and ADL skills, medication management and self-care, budgeting and financial stability
- Assist in securing and maintaining housing, including housing searches and landlord engagement
- Support access to benefits and resources (e.g., SSI/SSDI, food assistance, healthcare); transport residents as needed using a personal vehicle
- Coordinate services across internal teams, providers, and partners to support continuity of care
- Advocate on behalf of residents to ensure access to needed services and resources
- Communicate with treatment team members, stakeholders, and community agencies
- Participate in team meetings, case reviews, and communication to align service delivery
- Monitor resident progress, engagement, and stability within the shelter-based environment
- Identify changes in needs, risks, or barriers to housing and adjust service accordingly
- Provide crisis intervention, conflict resolution, and support for behavioral health needs
- Develop and support crisis planning (e.g., WRAP plans) and respond to urgent situations
- Build strong, professional relationships using a person-centered, trauma-informed approach
- Engage residents in services that promote dignity, choice, and empowerment
- Encourage participation in goal planning, services, and community integration
- Promote a welcoming, respectful shelter-based environment that enhances the overall experience
- Complete accurate, timely documentation, including service notes, treatment plans, and required reports, ensuring agency, regulatory, and contract standards, and productivity expectations
- Maintain communication logs and required records to support continuity of care
- Complete required trainings and adhere to all policies, procedures, and safety standards
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
