Integrated Care Specialist

Seven Counties Services • Louisville, KY

6d • Onsite

About The Position

This role focuses on supporting clients in navigating the healthcare system and accessing necessary services. The Integrated Care Specialist will manage schedules, prepare communications, assist clients with healthcare access, and help them connect with resources addressing social determinants of health, such as transportation, housing, and financial benefits. The position also involves developing a network of healthcare providers and documenting client progress.

Requirements

• One year of experience working in a hospital, physician office, or behavioral care clinic.
• Experience in community setting or integrated care environment.
• Reliable transportation for travel between clinic locations if needed.

Nice To Haves

• Training as a Medical Assistant

Responsibilities

• Make appointments and/or referrals for PCP or Medical Specialty.
• Maintain the Integrated Care Coordinators schedule including appointment reminders, scheduling appointments and rescheduling following a cancellation or no show.
• Prepares and mails caring contacts to clients determined to be at a risk of suicide as directed by Integrated Care Coordinator.
• Assists clients in navigating the healthcare environment to ensure appropriate access to care.
• Assists with coordination/access to services that address social determinants of healthcare outcomes: Assist with options for transportation to healthcare appointments, assist client in obtaining housing resources, assists with access to other community resources e.g., public assistance and financial benefits.
• Develops knowledge base of other healthcare providers in the service area and collaborate, as needed.
• Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED