Integrated Care Program Manager - CSSBB required
CareSource•Dayton, OH
•$113,000 - $197,700•Onsite
About The Position
The Integrated Care Program Manager is responsible for managing large-scale portfolio programs aligned to strategic objectives that include multiple projects. This role is crucial for the successful delivery of Long-Term Services and Supports (LTSS) and Dual Eligible programs, requiring effective cross-functional coordination throughout the organization. The manager will ensure program milestones are met, contribute to the continuous improvement of program management practices, and lead stakeholders in refining program design.
Requirements
- Bachelor's degree in project management, Business, Computer Science or related field required
- Three (3) years program management experience required
- Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
- Experience working in project management software is required
- Demonstrates excellent analysis and reporting skills
- Excellent decision making/problem solving skills
- Exceptional interpersonal and relationship building skills
- Excellent critical listening and thinking skills
- Proven ability to effectively interact with all levels of the organization of management within and externally to the organization
- Excellent written and verbal communication skills
- Customer service oriented
- Ability to shape the approach to needed results and gain consensus of the approach
- Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors
- Experience managing a project of up to $10M+ in budget
- Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
- Demonstrates a sense of urgency
- Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)
- Strong experience in the healthcare payer industry and knowledge of Medicaid and Medicare
Nice To Haves
- Master's degree in related field preferred
- Equivalent years of relevant work experience may be accepted in lieu of required education
- CSSBB
Responsibilities
- Responsible for successful delivery of LTSS and Dual Eligible programs
- Understand the LTSS and Dual Eligible programs to ensure effective cross functional coordination throughout the organization
- Ensure program milestone deliverables are completed and approved at every stage of the program lifecycle
- Assist with the continuous improvement of program / project management best practices, processes, and tools
- Responsible for ensuring program closure activities are completed
- Lead stakeholders in the refinement of the program design
- Collaborate with functional owners on the identification and assignment of resources
- Collaborate with IT and EPMO on the identification and assignment of IT resources
- Ensure compliance to LTSS requirements
- Capture and consolidate LTSS Program KPIs
- Assess, manage, and control program scope, schedule, and change impacts
- Work closely with business executives to ensure assigned programs aligns with business strategy and are properly funded, resourced, and managed
- Maintain program stakeholder matrix
- Drive cross-functional communication between impacted business
- Work with Talent Development and Communications to develop project communication and training plans
- Ensure effective communication across project managers and business analysts
- Facilitate and drive Program Stakeholder meetings
- Represent program in governance meetings
- Review and approved program meeting minutes
- Provide regular reporting and maintain ongoing communications to senior management, stakeholders and executive sponsors
- Track, compile and report program metrics and budget
- Identify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
- Maintain program RAID
- Identify, log, assign and resolve or escalate program issues, hindrances, and blockers using company best practices
- Responsible for quality or program SharePoint site and program document repository
- Produce detailed reports, business decision documents, meeting minutes, and notification on assigned program
- Develop program operations and support plan
- Performs any other job related duties as requested.
Benefits
- bonus tied to company and individual performance
- substantial and comprehensive total rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
