Integrated Care Assistant I, National IKC- Remote

DaVita Kidney Care • 01550 - Illinois Remote, IL

5d • $18 - $21 • Remote

About The Position

We are looking for a highly organized and detail-oriented Integrated Kidney Care Advocate I (IKCA I) to join our amazing team. The IKCA I is responsible for identifying and validating hospital admissions for Transition of Care (TOC) support, as well as providing vital administrative and communication support to our care teams. In this role, you will be collecting, verifying, and entering information into IKC databases to help ensure our IKC Model of Care operates smoothly. Candidate must live in Central Time Zone.

Requirements

• High School Diploma required
• Excellent written and verbal communication skills to successfully perform essential functions.

Nice To Haves

• 2 years of clinical administrative experience
• Intermediate proficiency in MS Word and Excel

Responsibilities

• Confirming the status of existing admissions, identifying new admissions and discharges, conducting 2x weekly SNF check-in calls to confirm admission status, and requesting admission and discharge summaries upon confirmation.
• Addressing ad hoc TOCs and SNF admits, requesting, obtaining, and uploading medical records (including labs), completing manual mailing requests, and conducting provider verifications.
• Providing administrative support to the care team, including monitoring incoming faxes, processing outbound faxes, and maintaining the fax log.
• Other Duties as Assigned

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
• Professional development programs
• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED