Intake Therapist

Fair Haven Community Health CareNew Haven, CT
Onsite

About The Position

Fair Haven Community Health Care (FHCHC) is seeking a qualified and experienced Intake Therapist to provide crisis emergency care and perform comprehensive psychosocial assessments. FHCHC has been an innovative and vibrant community health center for over 54 years, serving multiple generations with extensive reach across 21 locations. Guided by patient-centric values, FHCHC is committed to delivering high-quality, affordable medical and dental care to all, regardless of insurance status or ability to pay. The organization's mission is to enhance the health and social well-being of the communities it serves through equitable, high-quality, and culturally responsive patient-centered care.

Requirements

  • Bilingual in English and Spanish
  • Clinical skills in assessment and diagnoses
  • Experience working with a broad range of clinical presentations and age ranges from young children to elders
  • Knowledge of psychopathology, crisis theory, and other behavioral health concerns and primary modalities of psychotherapeutic intervention
  • Ability to function independently and seek guidance when necessary
  • Extensive experience working with culturally diverse urban populations, a wide age range, and a variety of clinical presentations
  • Knowledge of behavioral health, child welfare systems, and community resources
  • Strong diagnostic, assessment, and treatment planning skills for individuals, families, and children
  • Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM V)
  • At least a Master’s degree (M.A., M.F.T., M.S.W.) in a clinical behavioral health field (e.g. social work, counseling, marriage and family therapy)
  • Must be licensed or license-eligible in the State of Connecticut (LMSW, LCSW, LMFT, LPC, PsyD, or PhD)

Responsibilities

  • Triages clinical emergencies and implements program specific safety and consultation protocols
  • Performs telephone triage, risk assessments, de-escalation, and safety planning
  • Works with EMS as needed and facilitates referrals to emergency departments, community mental/substance abuse treatment, and other community linkages
  • Completes crisis assessments of adults and/or children in crisis, attending to their safety and needs
  • Develops treatment plans with and for the person in crisis, utilizing community-based health, behavioral health, and social services
  • Completes a diagnostic assessment for voluntary outpatient programs and other supporting documentation at the first meeting
  • Orients new clients to the different services offered in the outpatient clinic
  • Makes referrals to other services to meet the full spectrum of client needs assessed
  • Works closely with behavioral health patient navigators, the BH Director, and the team of clinicians to ensure a smooth transition from enrollment to ongoing treatment
  • Completes required evidence-based screening tools, such as GAD, PHQ-9 and CSSR, CAGE, and social determinates of health (SDOH)
  • Completes required administrative documentation, consents, agreements, acknowledgements, and enrollment forms in a timely manner, meeting regulatory standards
  • Collaborates and communicates with the Billing Department regarding medical insurance issues and payment options
  • Works collaboratively as part of a multi-disciplinary team
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