Intake Therapist

Guidelight Health•Remote, Massachusetts, MA
•$80,000 - $95,000•Remote

About The Position

Guidelight Health is a behavioral healthcare company providing PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. The Intake Therapist is the first point of contact for potential clients and conducts in-depth biopsychosocial assessments to understand their needs and guide them to the appropriate level of care. The role supports a seamless transition into treatment through thoughtful evaluation, clear communication, and coordination with the clinical team. This is a remote clinical role reporting to the Director of Central Intake. The schedule is Monday through Friday, 10 a.m.–7 p.m. EST. The listed pay range is $80,000–$95,000 USD. Teammates working 32 or more hours per week are eligible for the described benefits package.

Requirements

  • Master’s degree in psychology, counseling, social work, marriage and family therapy, or a related field.
  • Valid independent Massachusetts state licensure as an LICSW, LMHC, LMFT, or equivalent.
  • Willingness and ability to obtain additional state licenses as requested.
  • If eligible based on licensure status and applicable state regulations, willingness to provide formal clinical supervision to associate-level clinicians in accordance with organizational standards and state-specific supervisory requirements.
  • Experience in behavioral therapy and counseling.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and ability to use various software programs.

Nice To Haves

  • Experience providing intake assessments and making treatment recommendations.
  • Previous IOP, PHP, or residential experience.

Responsibilities

  • Conduct thorough biopsychosocial intake assessments to evaluate client needs, strengths, and readiness for treatment.
  • Serve as the first point of contact for potential clients and provide a welcoming, supportive introduction to Guidelight Health.
  • Determine the most appropriate level of care for each client based on clinical needs and treatment goals.
  • Communicate program expectations, treatment options, and next steps clearly and compassionately to clients and families.
  • Collaborate with the clinical treatment team and share detailed assessment findings to support individualized care planning.
  • Identify potential barriers to treatment engagement and work with clients and families to address concerns.
  • Maintain accurate, timely, and compliant documentation of assessments, recommendations, and communications.
  • Stay informed about best practices in intake assessment and client engagement to improve the admissions process.
  • If eligible based on licensure status and applicable state regulations, provide formal clinical supervision to associate-level clinicians as part of the supervision program.

Benefits

  • Medical, dental, and vision coverage.
  • HealthJoy unlimited therapy.
  • UHC wellness program.
  • HSA/FSA options.
  • Pet insurance.
  • Responsible PTO policy.
  • 401(k) with company match.
  • Licensing fees covered, including opportunities for cross-licensure when applicable.
  • Annual stipend for tuition reimbursement, ongoing education, or CEUs.
  • Structured clinical supervision toward licensure for pre-licensed clinicians.
  • Clinical supervision for all clinicians grounded in the company’s PHP/IOP curriculum.
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