Intake Support Specialist

Columbia River Home Health•Kennewick, WA

4d•Onsite

About The Position

Join Columbia River Home Health as an Intake Support Specialist and help connect patients with the care they need. Looking for a role where your reliability, work ethic, and ability to be a great teammate are genuinely valued? We’re looking for someone we can count on. This is a great opportunity for someone with strong customer service and computer skills who wants to grow in healthcare.

Requirements

Dependable and reliable, with a strong commitment to being there when the team is counting on you
A genuine team player who is willing to pitch in and help get the job done
Strong work ethic and willingness to take ownership of responsibilities
Able to stay organized, multitask, and prioritize in a busy environment
Strong customer service, communication, and computer skills
High school diploma or equivalent
Medical terminology coursework or equivalent education/experience
Medical office experience required

Nice To Haves

Nursing background (CNA, MA, Med Tech) welcomed, but not required

Responsibilities

Coordinate and process incoming home health referrals
Gather and verify patient, insurance, and referral information
Enter accurate referral information into the electronic medical record (EMR)
Communicate with hospitals, physicians, facilities, insurance case managers, patients, and team members
Help coordinate appropriate start-of-care dates
Follow up on incomplete referrals and help keep the intake process moving
Manage incoming fax and website communications