Intake Supervisor

Ohel Children's Home and Family Services•New York, NY

1d•$70,000 - $80,000•Onsite

About The Position

Ohel’s Access Department is the single point of entry for individuals and families seeking Ohel’s wide range of services, programs, and resources. The department ensures that every person receives accessible, timely information and a seamless connection to the support they need. As an Intake Supervisor, you will play a vital role in making that first connection a positive and supportive experience. You will lead a dedicated team of Intake Specialists and ensure that every client is welcomed with compassion, treated with respect, and connected efficiently to the appropriate Ohel services.

Requirements

Bachelors degree required
Exceptional organizational, communication, and leadership skills
Strong computer and administrative skills
Compassionate, client-centered approach

Nice To Haves

Masters degree in a relevant field preferred
Bilingual skills are a plus

Responsibilities

Supervise, support, and develop a team of Intake Specialists
Ensure client information and documentation are processed accurately, efficiently, and confidentially
Maintain high standards for intake procedures, data quality, and client records
Monitor intake activities and generate meaningful reports to identify trends and improve services
Collaborate with internal teams to strengthen the client experience and improve access to Ohel’s resources