Intake Specialist

Johns Hopkins Medical Management Corporation•Baltimore, MD

6d•$19 - $19•Hybrid

About The Position

Johns Hopkins Health System in Dundalk, Maryland, is hiring an Intake Specialist through Johns Hopkins Intrastaff. The role supports internal and external customers by receiving, reviewing, updating, and routing electronic documents in the HME system and coordinating their retention in the electronic record. The position follows a Monday–Friday schedule, 8:30 a.m.–5:00 p.m., with the possibility of one hybrid day per week. The pay range is $18.50–$19.00 per hour.

Requirements

High school diploma or equivalent.
Computer data-entry experience and ability to navigate multiple screens.
Ability to multitask, prioritize work, meet deadlines, and enter data accurately.
Detail-oriented and organized.
Medical terminology for the homecare field is required.
Customer-friendly, professional, and respectful approach.

Nice To Haves

Durable medical equipment (DME) experience.
Experience with BrightTree and Parachute.

Responsibilities

Receive, review, update, and route electronic documents within the HME system.
Coordinate receipt and routing of documents for retention in the electronic record.
Review the Admin worklist in a timely manner and oversee the paperless workflow system.
Route non-HME files within JHHCG.
Monitor system operability and notify appropriate parties when work is not received in a timely manner.
Assign documents to the Document Batch area, index assigned batches accurately, and review them for hand-off to the next area.
Assign unfiled documents in a timely manner, maintaining business hours and a minimum 15-minute lag for review and update.
Flexibly support other pre-confirmation work needs.
When applicable, identify requests involving multiple patients and use Easy Sort to separate files at the patient level.
Ensure documents are routed at the patient level when applicable.
Communicate with providers and gather additional information.