Intake Specialist

KANSAS HUMANE SOCIETY OF WICHITA INC • Wichita, KS

10d • Onsite

About The Position

The primary purpose of an Intake Specialist is to complete efficient and effective animal intake procedures and proactively manage the flow of animals into KHS. Admissions Specialist provides care to incoming animals using a fear free model of safe handling and assesses incoming animals for adoptability from KHS. This position will assess all animals at Wichita Animal Services and owner-surrendered animals needing placement at KHS.

Requirements

• High School Diploma or Equivalent.
• Must have the ability to exercise good judgment and make independent decisions with limited supervision.
• Should have the ability to cope with physically and emotionally demanding work.
• Previous animal handling experience with dogs and cats preferred.
• Independent decision making, able to work independently and in a group setting, flexibility, customer service.
• Respect for the human/animal bond.
• Ability to work with all types of animals including, but not limited to, dogs, cats, small domestic mammals, and birds.
• Ability to speak effectively and communicate clearly
• Able to hear average conversations
• The employee may be required to squat repeatedly during the day.
• The employee is regularly required to use hands to type.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Constant repetitive motion and lifting up to 30lbs above shoulder height (2-4 hours daily)
• Must be able to use both hands for repetitive actions: firm grasp and fine manipulation.
• Hands exposed to water and cleaning chemicals on a repetitive basis (8-10 hours daily)
• Physical restraining of small and large animals 5lb to 150+lb (8 hours daily)
• Pulled/jolted/jumped on by small and large animals 5lb to 150+lb (8 hours daily)
• Repetitive lifting, carrying, pushing, pulling, throwing of 5lb to 150+lb (2 hours daily)
• Repetitive typing (8-10 hours daily)
• Standing, walking, kneeling on hands and knees, crouching, stooping, crawling (8 hours daily)
• Ability to deal with a variety of variables under limited standardization.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers and common fractions.
• Ability to read, analyze, and interpret documents.
• Ability to communicate clearly.

Nice To Haves

• Previous animal handling experience with dogs and cats preferred.

Responsibilities

• Work with team members to manage the flow of animals and opportunity for placement based on shelter space.
• Follow protocol to evaluate the health, age, and physical and behavioral condition of all animals needing placement at KHS.
• Review animal history for all factors that could influence animal’s outcome.
• Administer vaccinations, assist/perform drawing of blood samples, and perform lab work.
• Follow protocol to notate and update records based on animal assessment and complete the following requirements to prepare the animal for processing in KHS systems.
• Set up kennels and transfer animals into our facility as needed.
• Consult with behavioral and medical teams regarding animals that may have additional needs.
• Train to become a Certified Euthanasia Technicians and work on a rotating basis to provide euthanasia when needed.
• Make sure your department is clean and sanitized throughout the day, restock and place orders as needed.
• Assist your team with opening and closing duties.
• Follow best practices in shelter medicine to limit disease spread in the shelter.
• Participate in staff training and development opportunities as requested.
• Participate in special events, projects, and cross training programs as needed.
• Comply with KHS Safety policies and procedures in order to maintain a healthy and safe environment.
• Be ready and willing to be cross-trained and assist all other members of your department.
• Provide assistance to other departments as needed.
• Provide and model timely, polite, and respectful internal and external customer service regardless of the circumstances.
• Provide compassion and understanding with members of the public needing to surrender their pets.
• Remain calm, flexible, and willing to see other perspectives.
• Provide recognition and support to both staff and volunteers for their individual contributions to KHS.
• Assure that every individual who enters the shelter is recognized and treated as a potential supporter.
• Respond in a timely and professional manner to phone calls received on the Intake phone line regarding questions about animals in our care, scheduling intake appointments, and helping owners find alternatives to pet surrender.
• Set up rooms for all scheduled intakes and assess shelter space limitation and standards.
• Inventory and order supplies as needed for your area.
• Set up for intakes for animals at Wichita Animal Services and KHS.
• Assess the daily shelter needs and ensure animal flow through the shelter.
• Clean and sanitize all department areas though out the shelter ensuring we follow best practices in animal welfare.

Benefits

• Opportunity for two pay increases per year!
• Generous paid time off
• 10 paid holidays per year
• Paid time when closed for Inclement Weather
• Comprehensive low deductible health, pharmacy and dental plans
• Vision insurance plan
• SIMPLE IRA Retirement Plan with a generous company match
• Pre-tax spending accounts for health care and childcare expenses
• Discounted YMCA membership
• Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED