Intake Specialist - OP Care Management - FT DAYS

Sky Lakes Medical Center•Klamath Falls, OR

6d•$43,347 - $63,835•Hybrid

About The Position

This position is for an Intake Specialist in OP Care Management, working full-time during day shifts. The role involves making initial contact with eligible patients, coordinating with community health workers, promoting referrals, and assisting patients with their needs. The specialist will also be responsible for establishing trusting relationships and working cooperatively with other team members.

Requirements

Ability to work independently without constant supervision
Ability to effectively communicate with clients, medical personnel, community partners and others they may come into contact with, in a pleasant and constructive manner
Ability to prioritize workload in a timely manner
Ability to take direction from lead, manager or director regarding work activities and procedures
Ability to handle a variable and continuously evolving workload
Possession of valid Oregon driver’s license
Excellent driving record
Ability to be insured by the hospital’s auto insurance policy
Able to work as assigned every week
Have active automobile insurance
Driver’s license and ability to drive safely throughout the geographic area defined by Sky Lakes Medical Center, in all types of weather.
Must be able to maneuver through unpredictable and unalterable physical spaces
Must be able to climb minimum of two flights of stairs.
Must be able to work with periods of indirect supervision in patient’s place of residence.
Frequent sitting, standing, and/or driving throughout the shift required.
Must be able to perform varied activities.

Nice To Haves

1-3 years health/social service experience
Experience working in multi-cultural settings
Bilingual

Responsibilities

Makes initial contact with eligible patients.
Accompanies community health workers on home visits.
Coordinates community health worker calendars and schedules appointments.
Reviews hospital census and other data sources to identify eligible patients.
Promotes referrals from community partner organizations.
Updates health education materials, in accordance with best practices.
Assists patients in securing needed medical supplies.
Supports other team members.
Responsible for establishing trusting relationships with patients and their families and various community partner organizations.
Works cooperatively with other clinical personnel assigned to same client.
Must be able to remain calm under stressful situations.
Performs other duties as assigned.