Intake Specialist

TEKsystems • Frederick, MD

9d • $18 - $19 • Onsite

About The Position

We are hiring Intake Specialists to support a high-volume healthcare operations team. This role is the front line of the revenue cycle, responsible for verifying insurance, obtaining authorizations, and ensuring patients are cleared for services in a timely and accurate manner. This is a great opportunity for candidates looking to break into the medical/healthcare field or grow their administrative experience in a fast-paced, performance-driven environment.

Requirements

• 1–2+ years of customer service or administrative experience in a fast-paced environment
• Strong computer skills (Microsoft Office, ability to navigate multiple systems)
• Ability to multitask across dual monitors and multiple applications
• High attention to detail and accuracy (data entry integrity)
• Ability to meet productivity and turnaround expectations
• Strong communication and organizational skills
• Must pass an Excel assessment (70% or higher required)

Nice To Haves

• Experience in healthcare, insurance, or authorizations
• Familiarity with medical terminology or insurance processes
• Background in administrative, clerical, or data entry-heavy roles

Responsibilities

• Verify insurance eligibility and benefits for patient referrals
• Obtain authorizations and pre-certifications from insurance providers
• Communicate patient coverage details (deductibles, out-of-pocket costs, etc.)
• Document all authorization and benefit information accurately in systems
• Coordinate with internal teams regarding updates or payer requirements
• Manage high-volume administrative tasks with quick turnaround times
• Respond to urgent requests from internal stakeholders
• Serve as a liaison between payer and internal teams

Benefits

• Medical, dental, vision
• 401(k) with pre-tax & Roth options
• Life insurance
• Short- & long-term disability
• Health Savings Account (HSA)
• PTO and employee assistance programs
• Critical Illness, Accident, and Hospital
• Voluntary Life & AD&D for the employee and dependents
• Transportation benefits
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed