Intake Specialist

Greenberg Gross LLP•Chicago, IL
•$20 - $28•Onsite

About The Position

Greenberg Gross LLP is a high-stakes trial firm focused on critical societal issues and is growing rapidly. The firm is hiring an Intake Specialist for its Las Vegas office. This role connects with potential clients, gathers and organizes detailed information, and communicates with empathy and compassion. The Intake Specialist uses CRM software and works both independently and collaboratively. The position is full-time, scheduled for an eight-hour day shift, Monday through Friday, and may require overtime and travel as needed. Pay is $22.00–$28.00 per hour.

Requirements

  • Professional communication skills.
  • Strong attention to detail and ability to multitask.
  • Great people skills.
  • Tech savvy.
  • Ability to work independently and in a team environment.
  • Ability to work overtime and travel as needed.

Nice To Haves

  • Intake experience is a plus.
  • Experience in a call center or high-volume call environment is preferred.
  • Bilingual in Spanish is a plus.

Responsibilities

  • Connect with potential clients via calls, texts, and emails.
  • Take accurate, detailed notes and organize them into a complete summary.
  • Handle calls with genuine empathy and compassion.
  • Organize and maintain notes using CRM software.
  • Perform other duties and responsibilities as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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