Intake Specialist - Hybrid

SJRC Texas • Victoria, TX

10d • Hybrid

About The Position

The Belong Intake Specialist will be an interdisciplinary staff member responsible for promoting the well-being of children and youth through placement coordination. This role involves collaborating with staff from various SJRC Texas/Belong network providers, leading and participating in staff meetings and trainings, and implementing best practices to ensure effective placement in the most appropriate and least-restrictive environment possible. The position adheres to Belong mission, vision, and program philosophies, as well as Belong Policies and Procedures, and understands DFPS programs and procedures. Compliance with federal and state laws, including HIPAA, is essential. The specialist will review and update child/youth assessment tools, promote safety and the least-restrictive placement, and participate in meetings with community partners and network providers. Key responsibilities include quickly processing, assessing, and assigning incoming DFPS/Belong referrals, performing data entry into specified systems, and handling telephone/email inquiries. The role also requires promoting cultural diversity, potentially attending court hearings to provide testimony, and maintaining ongoing communication for referral and placement coordination. This is a hybrid position with occasional in-person meetings.

Requirements

• Bachelor’s Degree from an accredited college or university in Child Welfare or related field.
• Exceptional written and verbal communication skills.
• 2+ years’ experience in child welfare.
• Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.
• Trainings/Licensure/Certifications as required by SJRC Texas/Belong.
• Body mobility to stoop, kneel, bend, reach, walk, and walk briskly to interact with and monitor children when needed.
• Ability to communicate both verbally and in writing.
• Must have the ability to effectively manage multiple tasks, respond timely to urgent placement needs, and maintain professionalism in high-pressure situations.
• Must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.

Nice To Haves

• 5 years’ experience in child welfare.

Responsibilities

• Promotes the well-being of child/youth through placement coordination.
• Coordinates with staff from other SJRC Texas/Belong network providers.
• Leads/participates in staff meetings and trainings.
• Implements best practices to support effective placement in the most appropriate/least-restrictive environment possible.
• Contributes to Belong mission, vision, and program philosophies.
• Adheres to Belong Policies and Procedures and understands DFPS programs and procedures.
• Adheres to all current federal & state laws, including the safeguarding of confidential healthcare information and compliance with Health Insurance Portability & Accountability Act (HIPAA).
• Reviews child/youth assessment tools provided and ensures they are updated with pertinent information to correctly evaluate each child/youth referred to SJRC Texas/Belong for placements or services.
• Promotes safety and encourages the least-restrictive and shortest length of out of home placement for child/youth.
• Participates in meetings with collaborating community partners and network providers.
• Attends training related to the responsibilities of the position when necessary.
• Quickly processes, assesses, and assigns incoming DFPS/Belong referrals.
• Performs data entry into IMPACT, CareMatch, and CLASS within DFPS/FCLA guidelines.
• Answers and screens telephone/email inquiries; takes and routes messages to Belong Staff.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contact.
• May be required to attend court hearings and provide testimony regarding placement options, placement processes, and referral coordination as needed.
• Maintains ongoing communication through computer systems, email, and telephone while coordinating referrals, placements, and provider communication.
• Performs other related duties as assigned.

Benefits

• Rotating on-call 24/7 schedule is required.
• Rotating 10:00am-7:00pm shift schedule based on program.
• Work from home position with occasional in-person meetings with community stakeholders.
• Campuses are smoke-free, except on permitted campuses in designated areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level