Intake Specialist

Greenberg Gross LLP • Phoenix, AZ

14d • $20 - $24 • Remote

About The Position

Greenberg Gross LLP, a high-stakes trial firm, is seeking an Intake Specialist for its Las Vegas office. The position is remote for now, though the work location may change in the future. The Intake Specialist connects with potential clients, gathers and organizes detailed information, and handles conversations with empathy and compassion. The role requires professional communication, strong attention to detail, multitasking, and the ability to work independently and collaboratively. Overtime and travel may be required.

Requirements

• Professional communication skills.
• Strong attention to detail and ability to multitask.
• Great people skills.
• Tech savvy.
• Ability to work independently and in a team environment.
• Ability to work overtime and travel as needed.

Nice To Haves

• Intake experience.
• Experience in a call center or high-volume call environment.
• Bilingual in Spanish.

Responsibilities

• Connect with potential clients by phone, text, and email.
• Take accurate, detailed notes and organize them into complete summaries.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed