Intake Specialist - Legal

Neighborhood Association for Inter-Cultural Affairs Inc.•New York, NY

86d•Hybrid

About The Position

The Intake Specialist will be responsible for assessing eligibility requirements of potential clients as set forth by the funders of the HPLP program. This role involves conducting intakes, collecting documents, and maintaining confidential client information with compassion and patience. Excellent communication and organizational skills are necessary for accurate and efficient case record maintenance. Staff are encouraged to be cross-trained and understand job functions within their designated division.

Requirements

High School Diploma/General Equivalent Diploma
Bilingual English/Spanish language fluency is required
Strong oral and written communication, time management and organizational skills are necessary
Must be able to read, speak, write, and understand English for administrative purposes
Must pass a drug screening
Commitment to the mission of the NAICA
Proven ability to work collaboratively well with diverse groups
Proven ability to handle multiple tasks effectively under pressure
Strong organizational skills, detail-oriented, and efficiency
Maturity, integrity, and sound judgment

Nice To Haves

This position may be subject to a series of investigations before and after appointment.

Responsibilities

Provide direct services to new clients including intake, engagement, assessment, data collection
Document all interactions with, or on behalf of, clients
Maintain familiarity with program resources available on- and off-site
Attend staff meetings and serve on committees as required
Attend professional meetings, educational conferences, and in-service training
Maintain current and accurate documentation, progress notes, and data tools both physically and electronically
Maintain Confidentiality
Maintain a professional appearance
Time management and prioritization of tasks is imperative
Interacting with other departmental staff with professionalism
Perform general clerical duties
Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals
Provide coverage for other areas as directed/needed
Perform additional duties as assigned