Intake FT - LMSW ,LPC, RN

Summit BHC•Harlingen, TX

1d•Onsite

About The Position

The Intake RN performs daily patient intake and/or admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility, depending on patient or hospital needs. The role screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who determines admission and level of care. The Intake RN works with business office, nursing, and clinical staff, as well as external parties, to facilitate timely admissions and responds to admissions inquiries. This is an onsite, individual-contributor position at Palms Behavioral Health in Harlingen, Texas.

Requirements

Graduation from an accredited school of nursing.
Valid current RN license from the state or a compact state, where applicable.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communicating with external review organizations or comparable entities.
Experience with managed care pre-certification, level-of-care assessments, and utilization.
Outstanding interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.
One or more years of experience in mental health or substance use disorder admissions preferred.
First aid may be required depending on state or facility requirements.

Responsibilities

Facilitate admissions and assessments for incoming patients, provide an initial evaluation, initiate integrated assessments, and document symptoms, functioning, and needs.
Collaborate with medical and psychiatric staff on recommendations and admissions, and communicate projected admissions to designated internal representatives in a timely manner.
Provide additional Call Center Team coverage, including answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods.
Gather medical admission documentation from external sources before admission and obtain initial pre-authorization for treatment and admission.
Review patient charts for medical necessity and staff referrals and assessments with an appropriate physician to obtain orders, recommendations, and DSM-V diagnoses when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
May administer medications in accordance with physician orders, psychiatrist consultation, and hospital and licensing agency protocols; educate patients about side effects, assess understanding and medication effectiveness, address compliance, adjust medications under psychiatrist supervision as needed, and monitor lab results related to medication compliance.
May maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms as needed and maintain knowledge of common psychiatric medications.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between levels of care within the facility.
Ensure thorough and accurate patient documentation on each shift and facilitate service requests through initial response, assessment, referral, level-of-care designation, initiation or admission into services, and follow-up.
Respond to facility inquiries within policy timeframes.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff; provide ongoing assessment of patient status during admissions.
Perform other assigned duties, including assisting on the patient unit.