Intake RN/FT/PM

Summit BHC•Middleton, WI

6d•Onsite

About The Position

The Intake RN performs daily patient intake and/or admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility, depending on patient or hospital needs. The nurse screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who makes admissions and level-of-care decisions. The role works closely with business office, nursing, and clinical staff, as well as external parties, to support timely admissions and respond to inquiries. This is an onsite, individual-contributor position at Miramont Behavioral Health in Middleton, Wisconsin. The role may include assisting on a patient unit and administering medications in accordance with physician orders, psychiatrist consultation, and hospital and licensing protocols. A comprehensive benefit plan and a competitive salary commensurate with experience and qualifications are offered.

Requirements

Graduation from an accredited school of nursing.
Valid current RN license from the state or from a compact state, where applicable.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communicating with external review organizations or comparable entities.
Experience in the managed-care pre-certification process, level-of-care assessments, and utilization.
Strong interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.

Nice To Haves

BSN preferred.
One or more years of experience in mental health or substance use disorder admissions preferred.
First aid may be required based on state or facility requirements.

Responsibilities

Facilitate admissions and assessment processes for incoming patients, including initial evaluation and integrated assessment, and document symptoms, functioning, and needs.
Collaborate with facility medical and psychiatric staff on recommendations and admissions, and communicate projected admissions to designated internal representatives in a timely manner.
Provide additional Call Center Team coverage by answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods.
Gather medical admission documentation from external sources before admission and secure initial pre-authorization for treatment and admission.
Review patient charts for medical necessity and staff referrals and assessments with an appropriate physician to obtain orders, recommendations, and DSM-V diagnoses when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
As needed, administer medications in accordance with physician orders and applicable protocols; educate patients about side effects, assess the effectiveness of education, address compliance, adjust medications under psychiatrist supervision as needed, and monitor lab results to validate compliance.
As needed, maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms as necessary and maintain knowledge of common psychiatric medications.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between facility levels of care.
Ensure thorough and accurate patient documentation on each shift and facilitate service requests, including initial response, assessment and referral, level-of-care designation, admission into services, and follow-up.
Respond to facility inquiries within applicable facility policy timeframes.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff.
Perform other assigned duties, including assisting on the patient unit.