About The Position

FlexStaff is seeking an Intake Navigator to support Medicare and Medicaid eligibility, enrollment, and entitlement processes for a client, a non-profit organization that provides home and community-based healthcare and services for the elderly. This is an onsite position in the Bronx, New York, scheduled Monday through Friday from 8:30 AM to 5:30 PM, for 40 hours per week. The assignment is approximately three months to provide leave-of-absence coverage.

Requirements

  • Bachelor’s degree preferred.
  • 2–3 years of experience with Medicaid, Medicare, MLTC, MAP, D-SNP, PACE, or related social services or government work.
  • Excellent communication, organization, and computer skills.

Nice To Haves

  • Experience with Care Compass, E-Paces, MARX, or Tableau.

Responsibilities

  • Manage Medicare and Medicaid eligibility and entitlement issues.
  • Review and upload enrollment paperwork.
  • Collaborate with Social Work, Finance, and other departments.
  • Verify eligibility in systems such as E-Paces and MARX.
  • Resolve denials, appeals, and Medicare and Medicaid eligibility issues.
  • Prepare reports and support compliance efforts.
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