Intake Mental Health Technician
Hendricks Behavioral Hospital•Plainfield, IN
•Onsite
About The Position
JOIN OUR TEAM AS AN A&R TECHINICIAN/INTAKE MHT! Thursday-Saturday 7am-7:30pm Your Work Matters How will you make a difference? POSITION SUMMARY The A&R Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assists the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work with Admission Coordinators to ensure smooth transition into the admission process.
Requirements
- Bachelor’s Degree from an accredited college or university preferred
- Experience working in a hospital intake department or business office, preferred.
- CPR, CPI Certified within 90 days of hire
Responsibilities
- Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
- Process all requests for information and external referrals.
- Assist with greeting walk-ins and ensuring initial intake paperwork is complete.
- Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the A&R Clinician.
- Determine what Releases of Information are needed, and process them accordingly, per policy.
- Assist in obtaining needed records and information.
- Assist with compiling charts and distributing to units.
- Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
- Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.
- Maintains log of received calls and disposition of the calls, and other informational tools as assigned.
- Establishes and maintains effective relationships with customers, practicing good standards of customer service.
Benefits
- 401(k) + matching
- Health insurance
- 100% company-paid health insurance up to family coverage
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- 100% company-paid long term disability insurance
- Paid time off
- Paid Holidays
- Cafeteria on site
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
